Anonyme
Unacceptable Obsolescence of AMD Ryzen Threadripper Processor
Dear AMD, I write to express my profound dissatisfaction with the current state of affairs surrounding the High end AMD Ryzen Threadripper 1950X processor. Having acquired this processor at a significant cost exceeding 1000 euros merely six years ago, I find it completely unacceptable that it is now deemed incompatible with Windows 11. Such a level of obsolescence is unequivocally unacceptable, especially given prevailing legislative frameworks. I would like to draw your attention to relevant European laws regarding reasonable driver updates. Pursuant to the European Union Directive 1999/44/EC, Article 5(1), it is clearly stipulated that "the seller shall deliver goods to the consumer which are in conformity with the contract of sale." Furthermore, Article 5(2) affirms that "the goods shall be presumed to be in conformity with the contract if they [...] are fit for the purposes for which goods of the same type are normally used." As a consumer, I have the reasonable expectation that a product of this nature would receive ongoing driver updates to maintain compatibility with modern operating systems. The current lack of support for Windows 11 represents a clear violation of these legislative provisions and highlights a disregard for consumer rights. I demand that you take immediate action to rectify this situation in accordance with European consumer protection laws. It is incumbent upon AMD to fulfill its obligation to provide reasonable and timely driver updates for its products, ensuring their continued functionality and compatibility. I expect a prompt response outlining the steps AMD will undertake to address this issue and provide a satisfactory resolution. Failure to do so will leave me no choice but to pursue further legal avenues to safeguard my rights as a consumer. Cordially,