kim L.
Unsafe and Unaccomodating
Unsafe and Unaccomodating After residing at Spring Garden Townhouses for 14 years as a model tenant with a nearly flawless record (1 or 2 late rent payments - quickly resolved), my experience drastically deteriorated within the last 4 under Fran (Landlady) and Cheryl (Management). Fran was made aware by myself of my physical limitations and struggles with anxiety yet she and Cheryl chose to discriminate against me by denying a reasonable accommodation request as I made it known during a telephone call with Fran regarding extremely loud neighbors and their continuously barking dog. Furthermore, they repeatedly breached our lease agreement by failing to enforce my right to peaceful living, allowing the continuous noise disturbances from the aforementioned next - door neighbors and their barking dog to go unchecked for 4 years. This environment affected both my physical and mental health greatly. In addition, my husband and I received Notice to Quit approximately 3-4 months after I’d had a telephone conversation with Cheryl and she said that we should move to a Senior Living Community where there would be less noise disturbances for me to “complain” about. Prospective renters - especially those living with a disability or anyone expecting lease enforcement - should look elsewhere.


