Umrah ExpertsReviews of alraheemtravels.com

My friend had a poor experience and was disappointed with their service.

Disappointed

Don't trust them,scamer.

Worst agency ever! Was my first umra trip and they They tricked me in believing they booked me 5 star hotels they lied the hotels were nasty and dirty and when I told them this they said "what 5 star in USA is different then 5 star overseas" I lost a lot of money I had to rebook my own hotels and leave the nasty ones they booked me! They also said they would reimburse me my money I have screen shots of our messages if anyone wants to see it! They never gave me any money! I also have pictures of the hotel they booked me and screenshots of the hotel they told me they were going to book me! They lied about everything DO NOT BOOK WITH THEN THEY ARE A SCAM AND ARE NOT AFRAID OF ALLAH SWT !

Worst experience ever. They ruined our whole trip.They will take the full amount of money before you go but will not give you enough service. Once you pay that’s it you will get stuck. They are not scared of Allah subhanahu wa ta’ala. They cheated with us.Our umrah trip became our worst nightmare. We leave our complaints to Allah subhanahu wa ta’ala. Allah will take care them. I pray nobody go through this situation. Please be careful with this scammer.

They deleted my previous 1star review so here’s the same review I had put up in December- We had an extremely disappointing experience with Alraheem Travels, and we feel compelled to share our ordeal so that others, especially first-time Umrah travelers, can avoid this nightmare. 1. Broken Promises on Hotels: We booked and paid for luxury 5-star hotels four months in advance, as promised by Alraheem Travels. However, just five days before our trip, they informed us that the promised hotels were no longer available. With such short notice, we had no choice but to stick with them, as it was impossible to make alternative arrangements. 2. Payment Issues: Initially, they assured us that we could pay via credit card, but later demanded payment through Zelle. This was incredibly unprofessional and inconvenient. 3. Lack of Preparation: As first-time Umrah pilgrims, we were promised webinars and preparation sessions to guide us through the journey. These never happened, leaving us completely unprepared for what to expect during such an important trip. 4. Hidden Charges and Overpricing: They charged us an extra $350 on top of the $500 we had already paid for transport and logistics, claiming this was for visas. We later found out that the visa fee for US visa holders is only $80. This blatant overcharging felt like a scam. 5. Disorganization and Poor Planning: Their team was incredibly unorganized. They didn’t know key details such as when we would perform Umrah or when we were traveling from Madinah to Makkah. On the day we were supposed to travel to Makkah, they informed us they couldn’t provide transport, despite having provided us a schedule beforehand. We had to reach out to their parent travel partner in Saudi Arabia, Muhabiya Travels, to get clarity. Overall, this was a horrible experience. Alraheem Travels caused us unnecessary stress and ruined what was supposed to be a spiritual and meaningful journey. This review is an honest account of our experience in the hopes that others, especially first-timers, avoid being scammed by them.

Almost ruined me and my father’s umrah experience. Promised 5 star hotel in Medina but instead had us in the worst possible hotel imaginable, there was mold in bathrooms, cobwebs all over the place, each time we left the room with a cough because of how dirty it was. He put us in a room with another person in the group who payed for the room HIMSELF! . The “Tour guide” he gave us barely spoke English and didn’t explain much of what he was driving past. The Umrah tour guide also was struggling to communicate with the group to help guide us through Umrah. Getting us the 5 star hotel in Mecca doesn’t wash away the mess surrounding the trip. I understand we booked last minute but for so much things to go wrong that made no sense us. My cousin booked with them next, the guy who runs this sent my cousin a screenshot of me saying “I like this hotel” from our WhatsApp convo. It was when he asked me about second hotel in Mecca to make it seem like I was fine with everything. Scam Artist -Group was separated in multiple hotels -basically no guide for “tours” - lack of communication -False promises

If i can give a minus star i would do it!! Completely fraud and scam! Booked with them @ibraheem. Nothing as the confirmed hotels. The hotel changed from Dar Al iman to “Saja” which is a long walk to haram, i paid for double room and i found out i am in quadruple room, promised breakfast but there is non. This is just the first two hours. It is ridiculous! More surprises in Mekka! God Is watching! Who lies about umra