Umrah ExpertsReviews of alraheemtravels.com

Don’t trust them they are scammers. The cheap prices are trap to get their customers.

They scammed my sister, don't trust them. You might get there and not find a group or a hotel. With Al Raheem travel your trip might turn to nightmear, you will pay all the money and arrive to find nothing you payed for.

My friend and her family had an extremely disappointing experience with this travel company. They booked an Umrah trip and were assured of specific accommodations and services. However, upon arrival, they discovered that their hotel reservation was nonexistent. This forced them to pay double the expected amount for a room. The company had promised to reimburse them for this unexpected expense, but after the trip, they were met with silence. Repeated attempts to contact the company went unanswered, leaving them feeling ignored and frustrated. The lack of professionalism and accountability was deeply troubling. For anyone planning such a significant journey, it’s crucial to choose a travel agency that is reliable and responsive. Unfortunately, this company failed to meet those basic expectations.

This travel company was very unprofessional and management was very unhelpful. My family booked a umra trip and were made many false promises. They ended up paying double for the room and were promised reimbursement because there was no reservation when they got there, but were instead met with no responses back and left on read when they reached out for their money back. Save your self the stress and money and book with a more reliable company….

This company traumatized and scammed my family. They should have nothing to do with Umrah or anything related to Islam!

I’m sharing this review to protect other families from the nightmare my mother, my sister, and I endured. Do not book with Al Raheem Travel Company. They are dishonest, manipulative, and exploitative, and when called out, they will try to silence you. We trusted them with one of the most important spiritual journeys of our lives, Umrah. This Ummrah was my college graduation and my sister’s high school graduation gift. This money for the trip was saved over the course of 3 years. They advertised a fully guided group experience with accommodations, transportation, and 24/7 support. We received none of that. When we arrived in Medina, there was no group, no guide, and no hotel booked. We landed late at night with no contact from the company and no place to go. My mom, my sister, and I, three women alone in a foreign country, were forced to walk the streets until midnight, going hotel to hotel, only to find everything fully booked. The stress and panic we felt is something I’ll never forget. We genuinely thought we were going to have to sleep in the streets. Eventually, we found a room, but it cost $400 a night in cash, and we had to pay ourselves. They never reimbursed us, even after saying they would. Other issues stacked up: they booked flights with 9-hour layovers, forcing us to pay $150 per person for a lounge to rest in. On the way home, they sent us to the airport eight hours early just to avoid paying for the fourth night of a hotel, a night we had already paid for. We also had to pay $900 out of pocket to rebook a flight we missed due to their mismanagement. But what made this even worse was what happened after we posted our honest reviews. They began spam calling my mom repeatedly, demanding she delete the reviews before they would “consider” sending any money. They offered to reimburse only if we took them down. They even said they would send half the money first, but never did. We have proof and screenshots of these conversations. My mom was told over and over again to delete the reviews, and when she finally stood her ground and said we would be seeking legal action, they blocked her and cut all communication. No apology. No resolution. Just silence. Let me be clear: this goes beyond bad service. This is theft, deception, and an attempt to coerce and silence us in violation of our First Amendment rights. They tried to use our own money, which we were owed, to force us into silence. That is not only un-Islamic and immoral, but illegal. This trip was meant to be a sacred and meaningful experience. Instead, it became a traumatic and exhausting ordeal that drained us mentally, physically, and financially. Al Raheem Travel Company cannot be trusted. They will leave you stranded, take your money, and then try to bully you into silence. We will be pursuing legal action, and we will not stop until they are held accountable.

Do NOT Trust Al Rahim Travel for Umrah or Hajj I’m writing this review to warn others not to fall into the same trap we did with Al Rahim Travel Company. My mom, my sister, and I went for Umrah in December, and it turned out to be the worst travel experience of our lives. What was meant to be a peaceful and spiritual journey became a complete nightmare. Like many others, we were misled by their low prices and polished ads, only to find ourselves paying double by the end of the trip. Despite paying for our hotel in full before departure, there was no reservation when we arrived. After hours of stress and confusion, a hotel was finally arranged—but only after we paid out of pocket again. We were promised a refund, but over six months later, we are still waiting, still calling, still being ignored. We had seen a few negative reviews before booking, but Al Rahim Travel had explanations, claiming the issues were small and already resolved. That couldn’t be further from the truth. In our case, nothing was resolved, and we’ve received no support, no refund, and no accountability. The emotional and physical toll this trip took on our family was immense. My older sister got sick there and my mother became sick on the way back, from the stress, and we all returned home drained, disappointed, and heartbroken. Especially, after long hours of connection between the flights  and sending us hours early to the airport in an effort to cut costs at our expense. This experience was a disgrace, and I wouldn’t wish it on anyone. Do NOT trust Al Rahim Travel with your Hajj or Umrah. These journeys are sacred and should be handled with care, respect, and professionalism. Al Rahim Travel failed on every level. No one deserves to go through what we experienced

Disappointed.