Rachel W.
Avoid
Rating: 1/5 Stars Was given a quote to fix a toilet. After the evaluation I was charged $95 and quoted an additional $304 to fix the problem. We paid the $95 and a few weeks later asked to move forward with the quote. After 3 no-shows, a technician finally arrived, hung around for an hour, and then randomly demanded 100% payment upfront before doing any work. This policy was never mentioned during scheduling or anywhere on their website. I already paid their $95 evaluation fee with no issues (which wasn't required upfront), so springing a demand for full payment on-site is wildly unprofessional. I cannot authorize the release of full funds before verifying the work is actually done. They are now trying to charge a made up “dispatch fee.” Terrible communication and completely unreliable. Nick will text you long long paragraphs defending it



