ALLHDD.COMReviews of allhdd.com

Avoid these people like the plague! Before placing an order with this company I read some of these reviews. Most looked good, some bad. I now understand that as long as things are going smoothly it is easy to rate a good review. Even a small operating ran out of an apartment unit can look good. The real test of a company is when something goes wrong. I ordered an OCZ RevoDrive 3 X 2 240 GB PCI Express from them for $571. They took the order, sent confirmation and soon confirmed the shipping. Everything looked good. The day it should have arrived I learned that ALLHDD.Com shipped the product to New York rather than to me in California. Since I had scheduled myself to build the new computer two days later, I had a problem. I called and they agreed to cancel the order. I received confirmation the order was canceled within seconds. So far so good. I then ordered the product from (External Reference)(cheaper and faster). A few minutes later I received an e-mail changing the canceled order to "on hold". This resulted in an extensive exchange of e-mail messages. In the end they agreed to cancel the order. That was February 6, 2013. It is now March 24, 2013, and they have refused to refund my $571. I have written e-mails and a letter. They refuse to even acknowledge my communications. It appears now that they are thieves. If you can afford to lose the cost of an order, then don't worry. If you care about ethical business practices, avoid these people like the plague! (Note: I retain all my written communications with this company.)

. We returned a $546 hard drive soon after we purchsed it. In spite of repeated attempts to secure a refund, we have received no reponse and no refund from the ALLHDD. In my view, they stole $546 from us.

I placed order number 95319 October 2, 2011 for a replacement system board. I recieved the incorrect system board October 6, 2011. I emailed their sales department and their RMA department over the next 11 days. I finally got a response on October 17, 2011 that states "please submit return request from web page. thanks"! So on October 18, 2011 I submitted the return request through the web site. Through the ticket portal online that they force you to use, I updated the ticket again on October 19, 2011 that states "Still waiting on return instructions". October 20, 2011 I updated and stated "I still have not recieved any information. My email address and cell phone number are both listed under the contact information for my account. I can be reached by either method or by simply updating your ticket here". Four days after the ticket was created (October 22, 2011), they made their first update to the ticket and simply asked for the serial number. I responded with the serial number! November 2, 2011 I updated the ticket with "I NEED AN UPDATE ON THIS ASAP!!!! I AM AVAILABLE AT (***)***-****!!!! THIS IS ALMOST A MONTH OLD NOW AND I HAVE ONLY RECIEVED ONE RESPONSE ASKING FOR A SERIAL NUMBER!!!! On Novemeber 3, 2011 I entered ??????????????? (***)***-****. Still no response!!!! I am truelly regretting ever going to ALLHDD.COM for anything. Will never use them again! Worst company EVER!!!"