ALLHDD.COMReviews of allhdd.com

No thanks for your business, dear customer, just plain rude and abrupt emails. My payment declined as they "don't accept international credit cards", if thats the case don't waste my time and let me know on checkout. Furthermore, payment has been accepted and been deducted from my account. I am shocked a business like this still manages to run, there is not one thing i can recommend about them. GIVE ME MY MONEY BACK! I WANT NOTHING TO DO WITH YOU.

Incredible unprofessional company. They show all the items in stock but is a plain lie, when you place an order they try to find the items and if they can't find them they just cancell your order after 7 or 10 days. It happened to me several times and they always have a different excuse. Stay away from this company!!!

So, I ordered 2 RAID cards from this company for X price. Everything was placed and processed successfully. Not even 20 minutes later they cancel my order and claim that it is out of stock. I go back and check on their site and the item STILL shows that it is "IN STOCK". However, NOW they are nearly double the price! Now, sure I understand that errors happen and someone screws up so you have a lower cost on your site. BUT let's get real now at that point then you should at least contact the customer and work something out with them. This is completely absurd on how they go about business like this. I tried calling twice and all I get is "all representatives are busy".

DO NOT BUY FROM HERE! Ordered a HD that was not fully described (didn't show pictures of both sides) and ended up being to thick to fit into the device. The back side had a raised bumped out panel. Ordered in early Jan., went thru support to refund/exchange and told they would deduct 30% restocking. No customer service benefit acknowledging incomplete product description, but fine. Still waiting on the refund or confirmation they received the drive. Have proof on my end via tracking. Have sent over a dozen followups on this ticket, called half a dozen times — still nowhere on this. Emails don't get answered, phones don't get picked up. They earned their F rating on BBB!

I purchased an order of several Cisco phones from ALLHDD. One of the phones was non-functional upon arrival. I requested an exchange and ordered a replacement from them. ALLHDD approved the return and asked that I ship the phone back, which I did. They did not refund the money for the phone. I continued to request a refund and they would respond with “We need to review with our team”. This went on for 8 months until they finally stopped responding to my requests. I never received the money back for the product that I returned.

I ordered a SSD HDD for a data backup that we ended up not needing to do. I submitted a support ticket immediately to request an RMA. I never received a response until I called a number of times. Long story short is has been 5 weeks since ordering the item and I have yet to be reimbursed. At every intersection of the process, (requesting an RMA, confirming delivery of the item, receiving the credit) I have had to send multiple updates to the ticket and call several times. Usually no one picks up and the ticket responses are the same default message. I don't recommend working with them.

The absolute worst place to ever order anything from, the worst customer service on the planet earth! I've been dealing with online purchases for as long as the Internet has existed, many years of which for the company I work for, and nobody has exceeded being as horrible as this place!!! I spent five days via email and phone trying to get them to charge my business CC for a pair of drives with expedited shipping and could not get it to happen, never had any problem from retail to online with said CC in the past 5+ years or even since then!? Heck just try calling their published business phone number M-F during their publish business hours, if you actually get a live person (doubtful) you can thank the online gawdz for your luck, otherwise you'll get a generic cell phone provider voice mail that just reads their phone number back to you before prompting you to leave a vmail? If they have more than the one guy named Henry working there it would surprise me.... certainly they have nobody working there that wants or values anyone's business, absolutely amazing for any business... I've gotten lightyears better service at our state's local RMV office for heavens sake? Run as fast as you can away from allhdd.com !!!

What a bunch of rude morons! Absolutely worst experience trying to purchase from these guys. I placed an order for an item that cost less than $150.00 but AllHDD "received a security flag" and requested that I fill out a credit card authorization form providing them with a copy of my card AND my driver's license!!!! Really? Anyway, be it as it may, that's their policy. I called to share my discomfort about sharing so much information and wanted to ask them if I could pay by a check, money order, or a cashier's check - whichever they prefer - but before I could even finish, [name] blurps "have fun, we're not going to waste our time with you" and hangs up! Absolutely the worst!!!