丸山浩一
I subscribed to All Chatbots Refund refused even though Claude Code was the reason I subscribedAI for…
I subscribed to All Chatbots AI for $179.99 for one year because I specifically wanted to use Claude Code. After purchasing the subscription, I discovered that Claude Code was not available through the service. This was the specific functionality I had subscribed for, so I contacted support and requested cancellation and a refund. I first requested a refund on July 25, shortly after my purchase. I then waited for weeks for a substantive response. When support eventually replied, I explained that this was not simply a case of changing my mind about a subscription. I had purchased the annual plan for a specific purpose — to use Claude Code — and only after purchasing did I discover that it was not available. I asked them to escalate my case to a supervisor or someone authorized to review refund exceptions. The final response I received from Melanie was: “I cannot refund from this ticket. Payments are final per [refund policy]. This is the final answer I can give on this ticket.” I understand that All Chatbots AI has a refund policy. However, I am disappointed that the specific circumstances of my purchase do not appear to have been individually considered, despite my request for escalation. I have also seen All Chatbots AI publicly offer to review similar customer cases on Trustpilot. I therefore hope they will reconsider my case as well and issue a full refund of the $179.99 annual subscription. If All Chatbots AI resolves this matter and provides the refund, I will update this review accordingly.
Response from All Chatbots AIOct 9, 2026
Thank you for taking the time to share this, and we're sorry this was frustrating. We understand you chose the plan to use Claude Code and want your case looked at again. We can't discuss account details here. If you email [email protected] with "Trustpilot TP-6ac0d3" in the subject and the email you signed up with, our team will look into your case. – The All Chatbots AI team



