AliMedReviews of alimed.com

Terrible service. Purchasing was easy, although shipping charges were ridiculous. Tried to request a return online by filling out their online form. No answer. Tried calling several times selecting the "return" option. Line rings, rings, rings - Sorry, no one available to take your call right now {hang up}. Called again and this time selected the "Place an Order" option, got someone on the line right away. Hmmmm. person took my information and told me it will take 7 to 10 business days to hear back from the Return team with a return authorization #. I already know they charge a 20% restocking fee. Stay away. There are other, better options online.

Did not receive complete order within the shipping time frame given and given no notice that items are backordered, this is distressing because patient need for items were time sensitive.

Order was canceled and item still shipped and still have not received return shipping instructions

terrible customer service

Slow respond and overcharge the credit cards

They did an unauthorized credit card transaction. I made 2 calls. Money came out of my account and it has not been returned to my bank as of yet. I called my bank and they are working with me. 284.75. I left a message with a supervisor to call me, I haven't received a call back either.

I ordered my package a month ago and didn't receive it only to find out that my package was returned due to not having my apartment number. The package was returned to the post office and shipped back to AliMed. My money has not been refunded still. What pisses me off is I realized that the shipping address needed the apartment number way before it was shipped and when I called and told them this they said well we can't communicate with the delivery person to let them know. What the hell. Worst part is I needed a splint for a patient and the patient is now discharged from the facility without a splint. Terrible company. Will likely never go through them again for our company needs.

I have requested a return and I was promised a return lable 2 weeks ago and still have not received anything. I own three hotels and would never shop from this site again!