AliMedReviews of alimed.com

3.7751 reviews
Health Equipment
297 High Street, Dedham, Massachusetts

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AliMed

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About AliMed

AliMed is a leading provider of medical supplies, healthcare products, and ergonomic solutions serving all segments of the healthcare market including hospitals and clinics, nursing homes and long-term care facilities, private medical practices, therapists, and more. We offer an extensive range of trusted products from top brands, ensuring that our customers have access to the best value and selection. Enjoy the convenience of "one-stop shopping" as you browse through our comprehensive collection online.

AliMed (alimed.com) has 751 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.

Also known as: alimed.com
Website: alimed.com
Category: Health Equipment
Location: Dedham, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: January 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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AliMed reviews

Showing 49 reviews with 2 stars · Clear filters

King
Mar 13, 2019
Lack of communication and poor customer service
Lack of description on the website regarding the flu station. I tried to return my product and received the RMA. Unfortunately the packaging was damaged and discarded, then emailed customer service and Patrick Waite if possible to use my own packaging to return but never received any responds. Product was not return since you have to pay restocking fee.
Response from AliMedMar 14, 2019
Thank you for taking the time to provide feedback. We apologize for the experience you've received. This information will be passed along to the appropriate team for review. With appreciation, The AliMed Team
Susan
Mar 13, 2019
Still waiting on my back order of…
Still waiting on my back order of diabetic socks.
Response from AliMedMar 14, 2019
Hello Susan, We apologize for the delay in getting your order to you. This information has been passed along to our customer service team for review. Should you need to reach out in the meantime, please email [email protected]. With appreciation, The AliMed Team
Red
Mar 12, 2019
Quality of product I use has gone poor
Quality of product I use has gone poor. Customer service experience to return and refund was rude. Still waiting for refund.
Response from AliMedMar 13, 2019
Thank you for reaching out & providing feedback. We'd like to apologize for the service you've received, as that is not our standard. Your information has been passed along to the customer service team for further review. With appreciation, The AliMed Team
Jim
Mar 7, 2019
OVER PRICED BIG TIME
I expected so much more, based solely on the price,bad decision when purchasing on line.. When we received the communicator it was clear that it had been sloppily put together because the alphabet stuck stuck on the front cover was misaligned. Further our homemade list is more extensive. I purchased this product assuming cost was somewhat indicative of value. Not so with this product. Consequently this product is mega overpriced! I
Response from AliMedMar 8, 2019
Hello Jim, Thank you for reaching out about your recent order with us. We apologize for the experience, and your information has been passed along to the appropriate team for further review. Sincerely, The AliMed Team
William
Mar 7, 2019
does not fit due to severe paralysis of…
does not fit due to severe paralysis of hand...will be returning
Response from AliMedMar 8, 2019
Hello William, Thank you for reaching out. We are sorry to hear the product you've purchased does not fit your needs. Please feel free to reach out to our customer service team at any time to facilitate the return. They can be reached at [email protected]. Sincerely, The AliMed Team
Robert
Mar 6, 2019
When i got my order it was not what i…
When i got my order it was not what i ordered and now i have to send my order back after i wait for someonevto contact ms. I wanted to be a long term cutomer . If this problem is not solved i will be very unhappy and not recommend the company to anyone. I really needed the things i ordered.
Shirley
Mar 6, 2019
I am confused by this survey
I am confused by this survey. For several years, I was ordering a product directly from Alimed. When I tried this recently, and I in fact even called Alimed Customer Service, I was told that the toe crescents were no longer sold to consumers directly by Alimed. I would have to order from my Podiatrist. After research, I found I could order directly from Medex Supply - did so and was very satistied. MEDEX deserves the stars not Alimed.
Response from AliMedMar 7, 2019
Hi Shirley, Thank you for providing feedback. AliMed aims to provide a high-quality product offering for all our customers, but it looks like we've missed that mark with you when you came back to reorder with us - and for that we apologize. Sincerely, The AliMed Team
cascade orthopedic S.
Mar 6, 2019
need more timely responses
need more timely responses
Response from AliMedMar 7, 2019
Thank you for taking the time to provide feedback. AliMed is always looking for ways to better our practice, and this is helpful. This information will be passed along to the customer service team. Sincerely, The AliMed Team

AliMedReviews of alimed.com

About AliMed

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AliMed reviews

Lack of communication and poor customer service

Still waiting on my back order of…

Quality of product I use has gone poor

OVER PRICED BIG TIME

does not fit due to severe paralysis of…

When i got my order it was not what i…

I am confused by this survey

need more timely responses

About AliMed

About these reviews

More in Health Equipment

medtigo

stethoscope.com

Hale Breathing

Friendsbuyteststrips

AliMed reviews

Lack of communication and poor customer service

Still waiting on my back order of…

Quality of product I use has gone poor

OVER PRICED BIG TIME

does not fit due to severe paralysis of…

When i got my order it was not what i…

I am confused by this survey

need more timely responses