AliMedAliMed is a leading provider of medical supplies, healthcare products, and ergonomic solutions serving all segments of the healthcare market including hospitals and clinics, nursing homes and long-term care facilities, private medical practices, therapists, and more. We offer an extensive range of trusted products from top brands, ensuring that our customers have access to the best value and selection. Enjoy the convenience of "one-stop shopping" as you browse through our comprehensive collection online.
AliMed (alimed.com) has 751 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Health Equipment · North Adams, Massachusetts
Excellent
Health Equipment · Sudbury, Massachusetts
Excellent
Health Equipment · Concord, Massachusetts
Poor
Health Equipment · Aliso Viejo, California
Excellent
Showing 78 reviews with 4 stars · Clear filters
Laura B.
Ordering went well. I just couldn’t track my purchase.
Response from AliMedSep 23, 2019
Thank you for taking the time to provide feedback, Laura! AliMed works towards a seamless ordering process from beginning to end, and we are glad to have met that mark with you. We also understand that tracking your purchase is important to all our customers, and that is something we are working on. With appreciation, The AliMed Team
customer
Despite the brace being small, it was in a box that was too big to go in the mail slot so I had to go to the post office to get it.
Response from AliMedSep 20, 2019
Thank you for taking the time to reach. out. We are glad to hear that you've received the brace that you've purchased, and we hope that it works for what you need it for. With appreciation, The AliMed Team
TRICIA LYNN W.
Fast shipping, Good quality product. NO FREE SHIPPING on orders over $100? Seriously? Are U guys on something? OY
Response from AliMedSep 20, 2019
Hi Tricia, AliMed is known for its quick delivery and high-quality product offerings, and we are glad to hear that is the experience you've received with your order. We also appreciate your feedback regarding our shipping charges, this information has been passed along to the appropriate team for further review. With appreciation, The AliMed Team
Michel T.
There is not much to review, I ordered a product I got the product that’s it...thanks
Response from AliMedMay 20, 2019
Hi Michel, We appreciate you taking the time to reach out. AliMed strives to provide a great ordering experience for our customers. and it looks like we've hit that mark with you. Thank you, The AliMed Team
DME supply C.
My current account rep (Nancy) gets a 5+ rating. Previously, I wasn't given the correct information on a product I was purchasing for the first time. Patients from the Dr.'s office were not happy, and it made me look bad. I then got Nancy as my account rep. She did the research necessary to provide the Dr.'s office with the correct product and sizing. It took awhile (about two weeks) to get everything corrected, but it was a disaster. (far worse than I knew) Nancy is what customer service should be about.
Response from AliMedMay 13, 2019
Thank you for taking the time to provide such great feedback. AliMed is known for having an exceptional customer service team. And we are certainly glad to have Nancy as a part of the team! She is constantly working to help the customer, and hearing about your experience with the team shows that she is going above & beyond to help. Looking forward to doing more business in the future, The AliMed Team
Koda Living Community, O.
I have no problem working with Alimed to order items for my facility.
Response from AliMedMay 13, 2019
We appreciate you taking the time to provide feedback. AliMed is constantly working towards a seamless ordering process for our customers. And we are pleased to hear that has been your experience with us. Looking forward to doing more business in the future, The AliMed Team
Lyndsey K.
I've had a good experience with Alimed as far as the ordering process and receiving items. Backordered items are identified and sent when available. Their catalog is extensive and the website has many more items.
Response from AliMedApr 30, 2019
Thank you for taking the time to reach out, Lyndsey! AliMed has built it's reputation on exceptional customer service, responsiveness & high-quality product offerings. And we are glad to hear that you've benefited from all 3. Looking forward to doing more business in the future, The AliMed Team
Wanda L.
The even up shoe lift is what I need but a look high fir left foot.
Response from AliMedApr 25, 2019
Hi Wanda, Thank you for reaching out. AliMed works to make sure that our customer's needs are met, and we hope that the experience that you've received. Should you have any questions about the product you ordered, please email [email protected]. Someone from there should be able to assist you. With appreciation, The AliMed Team