AliMedAliMed is a leading provider of medical supplies, healthcare products, and ergonomic solutions serving all segments of the healthcare market including hospitals and clinics, nursing homes and long-term care facilities, private medical practices, therapists, and more. We offer an extensive range of trusted products from top brands, ensuring that our customers have access to the best value and selection. Enjoy the convenience of "one-stop shopping" as you browse through our comprehensive collection online.
AliMed (alimed.com) has 751 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Health Equipment · North Adams, Massachusetts
Excellent
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Poor
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Excellent
Showing 37 reviews with 3 stars · Clear filters
Pat
Haven’t received order yet....a little difficult to navigate site.
Response from AliMedMar 8, 2019
Hello Pat, We are constantly working on updating the site with new improvements for our customers & we appreciate the feedback about your time on site. Your information will also be passed along to our customer service team for review on the status of your order. Thank you, Deidre
Brenda
Still waiting for our refund for the items I returned two months ago.
Response from AliMedMar 8, 2019
Thank you for reaching out about your recent order. We apologize for the delay in getting your refund to you. This information will be forwarded onto the appropriate team for review. Should you have questions in the meantime please reach out to [email protected].
Regina
Ordered two items of which one was the incorrect item. Nicole did get things straightened out but it took time.
Response from AliMedMar 7, 2019
Hello Regina, Thank you for taking the time to reach out. We apologize for the inconvenience during your ordering process with us, but are glad to know that eventually things were sorted out for you. This information will be passed along to our customer service team for review. With appreciation, The AliMed Team
Richard
2 of the 3 items I ordered needed to be backordered. So I will have to wait 15 additional days
Response from AliMedMar 7, 2019
Thank you for reaching out Richard. We apologize for the delay in getting your products to you. Should you have any questions while you are waiting for your order please reach out to [email protected]. With appreciation, The AliMed Team
Florence
We received 1/2 of our order and was told the other half (the most important 1/2) would ship this week and now are told that it is backordered until 3/15/19. I need this piece of equipment for patient care and his care will now be delayed
Response from AliMedMar 7, 2019
Hi Florence, Thank you for reaching out. We apologize for the delay in getting your product to you. Your information has been passed onto our customer service team for review, please reach out to them should you have any additional questions at [email protected]. With appreciation, The AliMed Team
customer
I rarely get order confirmations after faxing in PO's and am always having to confirm order 5-7 days later.
Response from AliMedJan 29, 2019
Thank you for providing feedback for us. We apologize for the inconvenience of not receiving any confirmation on the orders that you've placed. Your information has been passed onto our customer service team for further review. With appreciation, The AliMed Team
customer
Takes a long time to receive product. Ordered on 1/1/19 and received on 1/17/19.
Response from AliMedJan 18, 2019
Thank you for providing feedback for us. We apologize for the delay in getting your order to you. Your information will be passed along for further review, so we can ensure going forward that all of our orders are sent out in a timely manner. Sincerely, The AliMed Team
customer J.
ordered large size but was too big, had to wait a week to get the return authorization; 20% restocking charge
Response from AliMedJan 7, 2019
Hi John, Thank you for taking the time to provide feedback on your recent order with us. We apologize for the inconvenience you had in your ordering and return process with us, We strive to make sure all our returns are processed in a reasonable amount of time, and it looks like we have missed that mark with you. Sincerely, The AliMed Team