AliMedAliMed is a leading provider of medical supplies, healthcare products, and ergonomic solutions serving all segments of the healthcare market including hospitals and clinics, nursing homes and long-term care facilities, private medical practices, therapists, and more. We offer an extensive range of trusted products from top brands, ensuring that our customers have access to the best value and selection. Enjoy the convenience of "one-stop shopping" as you browse through our comprehensive collection online.
AliMed (alimed.com) has 751 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Health Equipment · North Adams, Massachusetts
Excellent
Health Equipment · Sudbury, Massachusetts
Excellent
Health Equipment · Concord, Massachusetts
Poor
Health Equipment · Aliso Viejo, California
Excellent
Showing 171 reviews with 1 star · Clear filters
Unhappy C.
It's been 14 days since I placed an order. Not only have I not received it, I have heard nothing about it from AliMed. I emailed them for status but no one replied to my email. Very poor Customer Service.
Response from AliMedSep 30, 2019
We appreciate you taking the time to respond with feedback. We apologize for the experience that you've received, and your information has been passed along to the appropriate team. Sincerely, The AliMed Team
Darryl
Darryl Hand brace was a piece of crap and I can't return it because I opened the package??? How am I supposed know unless I try it on. Would never buy anything from you or reccomend you
Response from AliMedSep 27, 2019
Hello Darryl, We appreciate you taking the time to provide feedback regarding our return policy. This information has been passed along to the appropriate team for further review. Sincerely, The AliMed Team
Antoine K.
I live in Montreal ,Canada. You had accepted my order for the visco spot heel cushion , and you had processed the payment and it went through. And suddenly I understood that you can not deliver this order to Montreal. I’m wondering why did you accepte the order in the first place and why I did not receive the credit for the payment till now. Can you please explain this to me .
Response from AliMedSep 27, 2019
Hello Antoine, Thank you for letting us know about your recent experience with us. Your information has been passed along to our customer service team for further review. Should you have any additional questions in the meantime, please email [email protected]. With appreciation, The AliMed Team
M. G.
Not at all pleased with the AFO that I purchased. Quite expensive and shipping was pricey too. Quality is not what I expected for the price. Poor fit and difficult to get on tight enough to do any good. The sole won't last long due to flimsy material. All in all a major disappointment.
Response from AliMedSep 24, 2019
We appreciate you taking the time to provide feedback, We aim to provide high-quality product offerings for all our customers, and it looks like we've missed that mark with you and for that we apologize. This information has been passed along to the appropriate team for further review. Sincerely, The AliMed Team
D. B.
Your online advertisements are misleading. Your return policy is manipulative and grossly unfair. If I ever have a need for any item which is only carried by Alimed, I'll do without.
Response from AliMedSep 24, 2019
We appreciate you taking the time to reach out. We strike to provide exceptional service from our advertisements to the ordering process, and it looks like we have missed that mark with you. This information will be passed along to the appropriate team for further review. Sincerely, The AliMed Team
Tammy D.
IF YOU OPEN THE BAG THAT ITEM IS NOT RETURNABLE. Not sure you can know if it will work or fit if you don't OPEN the plastic bag it comes in. INSTRUCTIONS ARE INSIDE THIS PLASTIC BAG. - These instructions tell you how to "cut" brace to fit patients foot. Out $500+ disabled people have a hard time making ends meet without an added cost like this. She has a drop foot from a stroke, she walks on side of this foot. The brace would rub the front of her foot no way to know this without putting brace by her foot.
Response from AliMedSep 24, 2019
Hello Tammy, We appreciate you taking the time to provide feedback, especially surrounding our return policy. This information has been passed along to the appropriate team for further review. Sincerely, The AliMed Team
customer
Not a fan. That is all I can say.
Response from AliMedSep 23, 2019
Thank you for taking the time to provide feedback. AliMed strives to provide great service to our customers, and it looks like we might have missed that mark with you. Sincerely, The AliMed Team
Clark K.
I would give Alimed 0 stars if that was an option. Website did not indicate proper shoe sizes for purchase of insoles. The representative I subsequently spoke with, Henry, sent me the wrong size. I purchased my insoles at a lower price with no shipping charges either. I am very disappointed with the inconvenience of dealing with Alimed and will probably not return as a future customer.
Response from AliMedSep 23, 2019
HI Clark, Thank you for providing feedback regarding your recent order. We apologize for the inconveniences you've encountered along the way. This information has been passed along to the appropriate team for further review. Sincerely, The AliMed Team