McGraw-HillReviews of aleks.com

Worst platform ever. It's not even close. Awful customer service, non-user-friendly software that makes it difficult to purchase materials you need, and an awful website design. McGraw-Hill is as bad as it gets

Horrible platform. It's not recording all your answers and marks some as bad. Contacted Customer Support and it was a waste of time. The person basically guided me where to check my missing answers. Where I contacted them that my answers were missing. Total joke!!!! You pay $100 for the access and you get this in return? After more explanations from my end what is my issue, I was informed it was forwarded to engineering team and when I asked when I will hear back I saw told they don't know. How on earth you are an educational platform and can't provide timeline when I can expect your feedback and correction of this issue. If any professors are reading. Please don't use this platform!!!!! only issues no support or help. I dealt with Katerina- and I wasn't impressed. If you are not willing to assist your customer don't work in CS role!

ALEKS is a platform designed both as an intervention program, while also placing people into different classes up to Calculus based on how well they perform on their pre-test. However, there have been quite a few issues I've personally seen with the application: - Bugs Many times while putting in the correct answer, and making sure it is, indeed the correct answer, and checking every input box to ensure the answer is set up correctly, the application has, in my experience, marked my answer incorrect at least a couple times. - Not good at burning into the mind The way ALEKS is set up is being given a topic, showing an example on why the inequality translates over into the answer, while occasionally placing in vocabulary words here, and there. Once one is ready to test themselves, they are given either three or five questions to answer, although being on a streak will allow double credit, reducing the goal margin to two to three correct answers in a row. With that in mind, especially since the application never covers the topic again once complete, it can be very difficult to remember the topics one is taught. - Frustrating on the student's end I have seen, in many cases, students being frustrated over getting answers wrong, and seeing the reason why is very understandable. After a while, if a student continues to get a certain topic wrong, the application will skip the topic, and this can be very infuriating to some students, as they would like to force the application to redo the topic, and to do that, right now, at least, is much easier said than done, bringing us to the next issue. - Hard to Navigate Trying to force ALEKS to redo a topic is like trying to find a needle in a haystack: You must remember the exact name of the topic to be able to attempt re-doing the topic, not to mention other issues, like trying to find full reports on your progress. It is much harder to do than it looks. - Student Consensus Many fellow students of mine have used the application much similar to the way I do, and we have all unanimously said we all dislike ALEKS for similar reasons mentioned above. With that, I believe that, overall, ALEKS is not the best way to teach students mathematics, especially with its hard-to-navigate design, and frustrating way of treating students. Some of these issues can be easily resolved, but ALEKS, unfortunately, just hasn't been able to fix them. Hoping for the day ALEKS finally gets its act together, but for now, it's straight up 1/5 stars. Not fun, not enjoyable, and will suck your enthusiasm away from everything.

Nothing is pleasant when it comes to this company. Smartbook assignments are godawful and have grammatical errors, so-and-so answers which are sometimes misleading, and every time you get something wrong, they add another question. I recently had to contact their support regarding software issues on their website, and they firstly did not understand what I was saying half the time and would talk about something completely unrelated. Then, when one of my answers took a mere three minutes, they said, "well, looks like that's all you need today." and closed the live chat. All of those messages of clarifications and transfers and yattah yattah and oh my god what a joke of a company. So expensive too for no reason

Aleks is the worst kind of "learning" platform there is. Basically, if Aleks didn't exist, my life would be a lot better.

Forced to use this service, pay 100s of dollars for textbooks that I cant even download or copy and paste to make notes. Only good feature is the read aloud but i can get that for free anyway. Do not recommend

On the phone for a long time with tech support and they couldn't even fix my problem, so I guess I'm sending an email to my professor to explain to him what's going on and most likely won't be able to take my exam since it keeps popping up error. What a waste of time.

If ALEKS had zero stars, I have chosen to give this site 0. This is a horrible math program but not because of the math. I have had so many problems, on multiple occasions, where I put in the correct answer and I was marked incorrect! Maddening, I can't believe schools are using this crap! They know about the technical issues at my school but we still have to use it. Cheap POS!