AirzonetampabayReviews of airzonetampabay.com

I want to give a special thank you for Air Zone Technician, Julian who came to service my Air condition unit. During his evaluation he determined areas that were needed to improve performance in my unit. After a complete inspection he explained step by step the procedures to maintain good working conditions for my unit including having the annual maintenance service ( bi annually), maintaining fully functional UV light, halo device etc). One of the newest services AirZone had to offered was duct cleaning. Julian suggested this is crucial to be done for increasing good air quality control. We set up an appointment for all of these services to be done and the work was completed by Julian! He was professional, provided detailed information of what was done and summarized ways to continue to improve the life span of my AC and air quality in my home. Thank you, Julian for making me feel not only as a customer but part of the AirZone family! Respectfully, Diane AG

After evaluating in so far the service of this company, its reluctance, unwillingness, and tardiness of properly addressing my unit’s actual problem, by phone, via email with higher management, and the constant rescheduling affecting my daily activities, I decided to take action and fix my unit by my own means. This was a service call through a home warranty company which I would not recommend as well. I was charged a deductable of $100 for a visit to not address a real problem because it could not be visually seen as this was an intermiting occuring problem with Trane’s defrost control board, and related components that required testing to determine it’s fault(s) and of which I had no control of, or could reproduce at leisure. I knew beforehand what my A/C capabilities and meteics were because I maintain my own unit. When the actual problem was present to be seen, a rescheduling would occur. Since my time is/was as valuable and important as this company’s I decided to address this problem on my own and not continue playing these rescheduling games. Horrible experience with this home warrany company (CHOICE) and this vendor 👎.

AVOID... a TOTAL RIP OFF! Dishonest and Incompetent! Sent out by Choice Home Warranty and Mis-diagnosed a No Heat of a mobile home packaged unit as a failed Relay and Capacitor (no Capacitor in the Heating circuit)and Low on Freon (Freon has nothing related to Heat). Not worth repairing. Replace this 13 year old unit with new AC at $6,400. No cost quote to repair. Choice Home Warranty - AVOID - will not approve repair because there is Mold on the unit. Quoted $1,800 to clean and would require disconnecting Condenser Coil. (cleaning is a liquid spray - no disconnecting) All this from a Tech who said he had been in the business 10 years! No Thanks - paid $75 service fee and went elsewhere. Correct diagnosis was failed Thermostat and Freon OK. Replaced Thermostat - now Heats...

If possible, I would assign zero stars. This company is the antithesis of professionalism, honesty, and ethical business practice. They are unqualified, dishonest, and rely on guesswork instead of competent diagnosis. The first contractor they sent to my home admitted he had no knowledge of mini split systems. Instead of addressing the issue, he engaged in unauthorized and unlawful conduct by taking pictures of my private home office without consent. This matter is currently the subject of pending legal action. A second contractor was later dispatched, and together they submitted a report to American Home Shield that contained false and misleading statements. As a direct result, my valid claim was wrongfully denied. When I sought an independent expert opinion, that professional, in coordination with the manufacturer, conducted proper diagnostic testing and determined that every assertion made by this company was factually incorrect, unprofessional, and deceptive. The company’s office staff exhibited the same lack of professionalism. On one occasion, I was told to “chill out and relax” when attempting to discuss my case—an entirely inappropriate and unprofessional response. I was forced to caution her multiple times about her conduct. To further compound matters, this company was scheduled to perform service on my central air conditioning system. They chose to make a deliberate statement by failing to appear—without any call, notice, or explanation. Due to ongoing legal proceedings, I cannot disclose additional details at this time. However, I strongly urge all consumers: avoid this company at all costs. Their conduct demonstrates a consistent pattern of dishonesty, unprofessional behavior, and disregard for both ethical standards and customer rights.