JOSEPH L.
they lied about 2 day fedex shipping on…
they lied about 2 day fedex shipping on the invoice and then shipped via amazon, the 30 day trial starts on the order date not when i activate the sim card so its not 30 days

Welcome to AirVoice Wireless®! Since 1999, we've been providing no-contract wireless service to qualifying individuals across the nation. We've been committed to providing dependable, affordable wireless service nationwide. With the strongest 5G+ network and a dedicated team, we ensure seamless connectivity without contracts or hassle. At AirVoice, we prioritize relationships and quality customer support, striving to be your trusted source for all your wireless needs. With values of respect, integrity, and sustainability, we aim to provide an exceptional wireless experience while contributing to a more sustainable future. Join AirVoice Wireless today for affordable, reliable wireless service you can trust.
AirVoice Wireless (airvoicewireless.com) has 90 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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JOSEPH L.
they lied about 2 day fedex shipping on the invoice and then shipped via amazon, the 30 day trial starts on the order date not when i activate the sim card so its not 30 days
Je D.
Got my phone in the mail did not come with any instructions on how to activate SIM card. Phone is cheap and is different than I ordered. Phone has Air voice app installed and APN is Air voice. Called Air voice customer service and said the SIM in not for airvoice and did not tell me what service it was for. The app says my sim and account are active but the phone has no bars and says emergency calls only.
Jack
Terrible service and secretly charge for internet they need to be looked into will not recommend
Keke B.
This company is fraudsters at best! They sold me a blacklisted phone and then had nerve to say I can pay to return for refund. Called customer service he told me this is best case so should calm down. Paid almost $600 for a phone that doesn't work.
Ashia W.
The rudest customer service I’ve ever experience paid for a service and the service is still not correctly working insisting that it was my phone very rude and unprofessional
Jennifer B.
The original phone they sent me was defected. I used it very little until i had the replacement money. I went in and requested a replacement because when i tried to call i was put on hold for 2-3 hrs at a time and when it came to my turn, they disconnected. The replacement came in today and was a totally different phone. Thats not a replacement. Stay clear of this company
Paul
This is the worst wireless company ever. They turn your internet off they don't just slow it down, so your phone doesn't work. I couldn't access my bus card for almost 2 weeks. Too much new internet stuff going on, it's pure fraud. Don't trust them. Plus no one at customer service when you call and no one calls you back. And they get you for top up, they even charged my card without my permission. It's supposed to be a lifeline phone, not a sandbox.
Louis
Started out as AIRTALK which supposedly was free Gov't phones but quickly switched me to AIRVOICE which charges a fee, I picked the cheapest plan and gave them all my info, paid my bill and I have NO SERVICE,Not even local phone service!! customer service is non existent and I can't cancel as there's no option
Response from AirVoice WirelessNov 21, 2024
Thank you for your comment. Could you confirm if the plan you selected includes data? If the plan does not cover data, that could explain the lack of data service.