Airhop BristolReviews of airhop-bristol.com

I would like to sincerely thank Kelvin and Lily at AirHop Bristol, who were so very helpful and patient when my granddaughter suddenly became too nervous to take the final steps off the launch area for her AirGlider experience. Kelvin and Lily gave her lots of encouragement and were so empathetic towards her that she was finally able to complete the AirGlide on her second attempt. Thanks so much!

Poor management! The staff are mainly young adults who need a stronger support system to help them to do their jobs. They were thrown to the lions, dealing with dissatisfied parents and who had paid a small fortune to be there. The staff were all friendly and did their very best under the circumstances, but when we spent over £300 on a kids party at the Bristol site, but turned up to find that it wasn't even on their list...it was the first of many red flags. I will be emailing a constructive complaint.

Totaly outrageous can even afford to get a drink there as there prices have been put up again even for a green tea its £3.50 I won't be taking my kids there again and all they can do is jump up and down my kids are fed up with it. It eas much better when jump street had it if they keep this up there will soon go out of business my daughter goes trampolining and can even practice there even when she is the only one there half the time we go its nearly empty dont that tell the company they doung it wrong SORT IT OUT OUT AIRHOP or go down the drain.

Would give zero stars if I could. They’re more concerned with making money than looking after customers. We’ve arrived for a trampoline session only to find that all the cafe facilities are closed for a scout sleepover (it was 9am). When asking staff about where I could feed my baby in peace the response was ‘the trampoline area’ and I was treated with utter contempt. I’m not going to feed my baby on a trampoline, or in the middle of what’s usually some kind of semi-organised child riot. Manager needs to have better answers. Very happy to never come here again. Or to wear those ridiculous socks.

The facility itself is OK, I guess, and the kids loved it, but the food is very expensive for below even basic quality. Only the merest nod to Gluten-free (chips or pizza) Vegetarian or Vegan dietary requirements. That said they didn't have the veggi hot dog and a single, meagre slice of basic white bread with some onion and some cheese was £4.95. Aand you're not allowed to take in your own.