AirGarageReviews of airgarage.com

After having to pay more than anyone should have to for the amount of time that I parked, there was an issue with my billing. I contacted their customer service, but of course, they do not have a phone number. Instead, they use AI to respond and masquerade as a real person. (The signature is from a real person, but everything else was generated by AI & they really try to hide that fact, so most people who aren't as familiar w/ the technology don't realize.) Of course, AI can't solve the ultimate problem, but at least they gave me all the reasons in the world to ensure I never park where I see this company's name & logo again.

This company is a complete scam. They make you end your parking, but doesn’t say that anywhere on the app. Stop stealing from people you crooks.

This company will nickel and dime you even when you follow their rules. Avoid at all costs. They are not interested in troubleshooting your issues, or engaging with you as a person. They will get you on a recurring payment without your knowledge. When I confronted them about this, they copy and pasted their dishonest business policies and basically shrugged their shoulders at me. Do no give them your money.

I am out of town visiting VA. I park at air garage. I start the meter by the web site. I come back about an hour later and a ticket is on my car. I go to the police station down the street with my receipts. They inform me it’s not a police ticket and this happens a lot. He showed me how to dispute it. Which I did, and at 9:00 in the evening it instantly said the fine is waived. Impossible for them to even read what I sent. obviously it’s a scam they play. Give them a ticket and see if they pay it. If a guy robs you face to face he gets arrested. The same should happen here. I will never be visiting the mall in charlestown VA again.

In Charlottesville, Virginia, we parked for about three hours and came back with something called parking violation on our windshield with a QR code on it and when we opened it, they said we owed them $78 if we paid in seven days and $88 if we paid over seven days I do not recall seeing any signs with this rate on it or indicating that payment had to be made in advance. It’s a real scam obviously.

This service is a scam, designed to steal from consumers. DO NOT USE THEM. They will charge you the maximum rate unless you use their app to "check out" which they don't disclose up front when you park in the first place. It's literally just way to trick people into spending money they didn't intent. A normal and functional parking app would allow you to set the amount of time you want to park for and just pay for that. Or at the very least, disclose the fact that you MUST CHECK OUT up front - but they do not do that.

I parked at DMV Fordham NY,I didn't scan the QR (because I thought it was after it was used as in other parking lots) when I scan the QR I see an alleged violation when I check $80, but not even the city, I was paying $8 which was what I had to and they didn't accept it maybe .that's why, a complete abuse, there are no signs that say "scan to park, just scan to park.,It's an abuse and first they have to put signs that say "park and scan" from 8 to 80 it's too much not even a violation per park that is 45, abuse!

The worst ever!!! The sign was impossible to read, photo or scan. I entered my card number and thought the response was a confirmation.,, Only to get a total BS ticket for 1 and 1/2 hours for over $60.00. We will go to small claims court if necessary. We are seniors with handicap parking and vision issues. This is the biggest scam ever and should be shut down. There was no way to pay on site and if you don’t have a phone or credit card you can’t park there. It is very very very difficult and unclear how one completes a payment and then they hit you with mafia style charges. See you in court… I am beyond furious, the fine they expect payed is 1/2 of our dinner bill for a very expensive dinner. Shame on you. Will never ever ever park in a lot managed by air garage. Total thieves.