Scam website. They lure you to take cheap personality test.
Persolabs.org then puts you on two subscriptions unknowingly. You see the first charge then cancel from persolabs. The next month, the ai.persolabs.org has charged a separate subscription.
These sites are scams! Someone needs to put a stop on their u ethical practices!
AV
Arjan van der W.
They suddenly charged my account for…
They suddenly charged my account for 50euro without my consent or anything. They never mention you accepting to a subscription or anything like that. Also you can not see the transaction information or anything on their site. This is fraud! I contacted my bank and hopefully I can get my money back.
MA
Marte
IT'S A SCAM!!!!
IT'S A SCAM!!!!! You pay 1.25€ for one test. and then the trouble starts, and they charge your CC with bigger amounts
CW
Chris W.
This "AI" subscription is the second half of a trap.
If you're seeing this charge, you probably never knowingly signed up for it. I didn't.
Persola Labs hosts personality tests, many of which people find at a vulnerable moment: tests for depression, ADHD and autism, for example. After the test, you're pushed through fake "skip the queue" offers while the report is deliberately delayed. By the time you reach the order form, you're not reading the tiny grey-on-white text that says you're subscribing to two products, Persola Labs and Persola AI.
Here's how it played out for me. The report was a letdown given the time I spent on the questions. A few days later, Persola Labs charged me £39.95. Support refused a refund on a technicality, so I cancelled.
Then Persola AI charged me £29.95. At no point did the support agent mention there was a second subscription still running. Cancelling one does not cancel the other.
That's almost £70 taken from someone who came looking for help and answers.
If you've used Persola Labs, check your statements for this charge too, and cancel both subscriptions separately. Then read the reviews on the Persola Labs page to see the full picture.
I'm reporting this to the FTC in the US, Trading Standards in the UK, and my MP, with full evidence.
KL
klant
It's a scam
It's a scam. Because you pay 0,50 for cutting the line you get another abbonement where you don't know the existence off.
So don't say yes to Persolabs AI-add and Persolabs and persolabs.org.
MK
Miss K.
Sneaky and immoral - my permission was never given for this!
I had a quick look at this online, but clicked away as soon as I saw it was a paid-for thing. However, I have just had £29.95 taken from my bank account without me agreeing to anything at all! Disgusting and sneaky. I have raised a dispute with my bank.
FA
farah A.
confirming everyones comments here
confirming everyones comments here. personality test to monthly charges that actually never stop even though you get emails saying youve successfully cancelled them. literally going through it with my bank right now and i dont know how to just make it stop.
AR
Aida R.
SCAM!!!
Scary! Stay away. As most people here say. They say the the test costs 2 euro, then they charge 50 (!!!!) and than 30 within hours. Then you find out you are subscribing, so you cancel and Get a confirmation you have cancelled the subscription but then they still try to debit money out of your account! And when you contact them, you get the answer: oh you have to do this. When you explain that you have unsubscribed from an illegitim service, they apologize and still try to debit money. Scam scam scam. Report them!