Kevin B.
Agiled as a CRM
Started using Agiled about a year ago, and we weren't quite taken with it as a CRM due to quite a few bugs with usability and getting it setup. But after some back and forth with support we decided to continue using it based on the current roadmap of improvements planned. Rather than jumping between competing apps such as HubSpot,and freshsales. Pros 1. The UI has been much improved over time. 2. As a web based CRM app speed moving between tabs has improved greatly. 3. The fact that they actually listen to existing clients is a big PLUS for us. Cons. 1. No mobile app 2. It's ticketing capabilities are lacking and not as polished to use as a full ticketing system, until then you will have to use the integrations with external applications



