John
Fraudulent practices
It is concerning what this company is doing and the fact there are no more websites offering these services. This company manipulates the truth on free versions. After publishing a property, you receive an email with a message from supposedly a potential tenant that says "I am interested" (funny that ALL potential tenants say the same. The owner or employee is not even original. Always uses same sentence) then you reply... "Please call me at a XXX-XXX-XXXX" and obviously never receive a call. The only time I received a call from this supposedly potential tenant I requested a copy of affordability page to confirm was not fraud and the communication died right there. This company uses this tactic to force you pay to get tenant phone number and try to establish a connection. This has happened to 4 listings I have had over time with them.
Response from Affordablehousing.comJul 1, 2024
Thank you for sharing your concerns with us. I'd like to address the points you raised: People often use the same message, "I am interested," because it is the suggested text when they are on your property listing and want to message you. Renters have the option to write their own messages, but many choose to use the suggested text for convenience. I'm sorry to hear that you had interested renters who did not follow up. We understand how frustrating that can be. We never give out renters' phone numbers, even to premium members. For security reasons, we can only facilitate communication through messages sent via text and email if the renter has opted in. We strive to maintain a high level of service and transparency. If you have any further questions or need assistance, our dedicated support team is here to help. Please feel free to reach out anytime at (866) 466-7328.




