AdvantageReviews of advantage.com

If I could give ZERO stars I would. He first gave me an unsafe Hyundai sonata with a flat tire (air pressure of 14!). we turned around to get our car changed but inconveniently he went for his lunch break. No one in the hotel had his contact info or ANYONES info for that matter. So we wasted 40 mins waiting around and lost all our activity reservations. Eventually some woman came and upgraded us to a Hyundai Tuscan and when we got in the car the gas was less than half tank full! And in the end they CHARGED us an additional $162 thinking we did not fill it up. Good thing I took pictures of both the flat tire and empty gas tank so they can’t scam us. DO NOT RENT FROM ADVANTAGE.

well I'm adding to my review i issued yesturday Get this they charged my credit card an additional 42.60 and did not explain why???? I'm thinking because of the review. This is criminal I have my banking institution open up an investigation and dispute This company issued a receipt with NO extra charges. The fuel was full and I had the toll package. I'm afraid they are going to continue charging my card. I called the phone number, did not go through. They are owned by HERTZ. I called HERTZ. Nothing but voicemails and no help whatsoever. Oh and i tried sending an email that was returned. Way to go HERTZ

Rented the car from Advantage at 10100 International Drive Orlando on Sept 1 2023. Was supposed to be a full size Toyota Camry for $22. a day. They stuck me with a nissan Altima. Scratcher all over the car, no windshield wiper fluid. They asked me to look inside the car for any damage. I was focused on looked for rips and cigarette burns. They asked if I see any chips in the window. The sun visor was down and so I did not see any. They gave me the keys, I went into the bathroom and came out 15 minutes later I drove away with the car and a few blocks later I lifted up the divers sun visor and there was a chip the size of a dime. My wife quickly called Advantage and it went to voicemail. We left a message and the woman called back 10 minutes later and said you should have wrote it on the paper. I said I didn't see it. It was an oversight on my part. She said she will put it in the notes as we were dropping the car off at a different location. Right away the first thing Kevin M said you have a chip in the glass. It was like it was an arranged scam. We told him the woman made a mention of it in the notes. he said ok and said your receipt will be sent to your email. It was fine and the total charge was $165.76 for the 3 days. There was no mention of any damage anywhere. Three days later there was an additional charge oh $850.00. They said the chip was my fault and it needs a new windshield. I called Safelight and they said for $159.00 they can repair any chip or crack up to the size of a dollar bill. They are 100% trying to get over on customers with this car, using it over and over again. The Camry I was supposed to have was parked right next to the altima when I picked it up. Other car companies inspect the car with you and they are the ones writing the dents, scratches and chips and they ask you if you see any more things wrong. This company is a bunch of thieves. I plan on putting a stop on my credit card and if that doesn't work then I will cancel my jet Blue credit card and not make any more payments. SO WHATEVER YOU DO, DO NOT RENT A CAR FROM ADVANTAGE.

I don't understand how these thieves are still in business given all these horrible reviews. DO NOT FALL FOR THE CHEAP PRICE TAG. I PROMISE IT WILL BE TRIPLE THE AMOUNT. A rental that should have only costed us about 300$ cost almost $800. I returned the car just the way it was rented and they took my security deposit. I called and asked about it and they promised it back but that was never refunded. In our contract it states we get one full tank within the price we pay, however when I returned the car with more than half a tank left they surcharged me for not returning the car with a full tank. I added a carseat for my toddler and they gave me an old, dirty expired car seat. The woman who was working the desk up front admitted to how old these car seats are. THIS IS NOT LEGAL. They should not be giving out these carseats. I felt unsafe with my daughter in the carseat that I ended up buying a new carseat and checked it into my flight upon departing...The carseat was so filthy that my daughter developed some sort of rash around her neck. Do yourself a favor and rent elsewhere. I promise paying 25-75$ more with a well known name (hertz, enterprise, etc) will save you the stress, aggravation and money (and your child's life if you are renting a carseat).

RA#: MCO-92604. Out 4/19/23 to 4/26/23. Three issues for the Orlando (near) Airport place: Charged $125 for cleaning. All the car needed was a car wash and vacuum. I don't smoke, so there was no issue with that. Emailed and called the company THREE times. No response. Secondly, the person renting me the car said that State toll transponder I own would not work with Advantage cars because they have license plate linked accounts and that I must purchase the daily toll add-on from Advantage. Thy guy told me that only cars rented at airport have that flexibility. I contacted the State and they indicated that no rental car company can preempt the State's transponder use. Thirdly: They told me the Travelocity car insurance was garbage and that I needed their insurance. I did not do theirs but they took my insurance card for liability coverage. I have rented 100's of cars on business and I will NEVER rent from them again. Based upon my experience. it seems like they are organized to rip people off......

SO MANY HIDDEN COST, THE TOTAL PRICE OF RENTAL WAS DOUBLE AT THE END OF THE DAY. I REQUESTED A SUNPASS, WAS TOLD NONE AVAILABLE. THEY USED PAYMENTS VIA THE LICENSE PLATE READER AT THE TOLL. THEN, THEY CHARGED ME 9.99 PER DAY. INCLUDING THE THREE DAYS THE CAR STAYED PARKED. WHAT A SCAM!!!!!!

Never ever again! I was in Orlando and decided to hire a car with Advantage as it seemed to be the cheapest. That was definitely not the case! You pay the fee in which you agree plus a ton of extras that you must buy! You absolutely must have either basic or super insurance - basic costing a grand total of £45 per day! Then you get landed also with a prepaid fuel amount that again you absolutely must pay! In total something that I thought would cost £200 cost a grand total of £600!!!!! I refused to pay this and once that happened the team member switched from a happy, but very pushy, sales person to a mean person who thought that you had wasted their time! Not happy and never ever again! We ended up going with Dollar instead and although the upfront cost was higher you weren't demanded to buy anything else. Avoid at ALL costs!

Reservation # AEXP06CCBE Atlanta Airport. I was supposed to pick up a car on 3/19 the location had no reserved car. The service lady asked me to wait for 2-3hrs to get the car which I declined. I asked for cancellation and went across to Alamo where I managed to get a car in 15minutes. To my surprise, I was charged a $50 no-show fee on my credit card. Mistakes happen but this is unacceptable and customer service reps on the 1-800 line can be unbelievably rude. Please refund my account and do not treat customers like this - life is already stressful anyway.