AdvantageReviews of advantage.com

Stay far away as possible from this company I booked online A car with top cover and full insurance when I got to my destination to pick up the car. They wanted an extra €350. They told me I only had Limited basic Insurance cover and that I would be liable for any, Break downs, and that I would have to fix it and pay for the mechanical myself and not to contacted them till the rental agreement had finished. I have never heard of anything like this before in my life. I had booked the car online through Economy car rentals that I paid the deposit I have emailed back-and-forth with economy car rentals and they do not wish to return my deposit

After utilizing this company several times it seems my good experience had run out. Only twice was I ever given the same set of "rules" regarding my rental. I say that because 2 out of 4 experiences were actually decent. They accepted my insurance and my credit card insurance and didn't hassle me about buying more that I didn't legally need. However, my last time going there I had to walk out. I had a car rental scheduled for 3 weeks. That price was good. However, when I got there the only person working was stubborn and obstinate. I say that because despite my rental history, he played dumb as in he had no idea how I wasn't charged more previously. I brought the same paperwork I'd brought every time and now suddenly he had no idea how the last two times I'd rented there they were able to release the car to me with what I'd brought. Keep in mind this would have been the 7th time I rented. Now all of the sudden I could only use one form of insurance, he couldn't use my personal and the credit card insurance. His own system seemed to be so confusing he couldn't figure out how they'd done it before. The price he wanted to charge for insurance was higher than when I did pay their insurance before as well. Somehow managed to take a $400 rental and get the price to nearly $1000. Ridiculous. When I saw another guy who had previously helped me the time before, he took played dumb. Well I don't know either. What does that mean when he was the one that checked me out last time??? Lol then proceeded to tell me he didn't even know how I rented a car beyond 12 days as that was their limit. Clearly a lie. I'll never return there or recommend this place to anyone. Every time I've gone I've seen people arguing with the person behind the counter about something. Now I too have been that person. I guess my good fortune with this company ran out. Save your time and your money and go elsewhere.

I rented a car at Orlando airport for May 23-May 26 using Expedia. Expedia quoted a total of $113.61 to be paid on car pick up. When I arrived at the rental facility, the agent (named Ali) told me that my rental charge will be over $200. It included various options, such as liability insurance, comprehensive coverage, toll package, etc. After extensive discussion and providing the agent my personal auto insurance for coverage, he stated the lowest rental charges he can come up with were $139.59. In the absence of a paper contract, there was no easy way for me to see how he came up with this amount. When I returned the car, I saw that, despite my refusing any insurance, he included PARTIAL DAMAGE WAIVER coverage in my charges. I called Advantage Rental Car company. I was told it was too late and they will not refund the difference. In short, I suggest that beware of the Advantage Rental Car company unless you want to pay for spurious charges.

You quoted use approximately $200.00 for a weekly rental and when we go to check put and leave, its $424.00. Talk about some deceitful conduct. Never again. Scam central

The have so many hidden fees its such a rip off. We hired a car for one of our staff. $35 for the day, or so we thought. We opted in for insurance $15 a day. Then there was the pre paid gas,(acceptable) Loss damage waiver(whatever that was) Daily tolls, (acceptable) Priv Fee Recovery Charge (whatever that was) then there was state tax, vehicle license feee, Florida surcharge and a Tire battery fee.(minimal) but in the end it was $137 for ONE DAY... We only paid $157 for two days with Hertz and didn't have to travel miles to the rental location. So please use them if you have a lot of money to throw away

Advantage closed before there time and the customer service manager Nicolas said they were closed before their time because they had rented out all their cars before our plane landed. They charged us a fee for not canceling even though they had no cars left. We tried calling over and over and they didn't pick up because they sent everyone home. Advantage abandoned us at the airport with no other options. We felt betrayed and worried because we had an early meeting the next day with a 2 hour drive still ahead of us with no car. So we rented from Sixt rental car , they are a much better company. Review after review has said advantage has stolen from them. Call the attorney general of the state your in ASAP if they have done something bad to you.

Got an expedia quote of $114.35 Canadian all fees and taxes included for a car Jan 2nd 2024 to Jan 6th 2024. Got a bill of $269USD along with all the add-ons not consented too. Tried to talk to expedia concerning the situation and the referred me to call advantage rent a car which I did, but it was like taking to a robot, non stop telling me its mandatory to take the extras. Now I'm dealing directly with the credit card company to reimburse me and they will deal with the company directly. Its fraud, STAY AWAY FROM THIS B.S company

"0" Star it is... I rented a car on August 30th... Orlando Airport..The windshield had a crack and we went back in the location after inspecting the car. The agent rudely said they know their cars and they have that already documented and that we do not need to do anything. However, we took pictures. upon returning the car the intake person was another obnoxious one and he said there is a crack... we told him it was there, he demanded we showed him proof which we did and he scrolled down to the details on the pic, saw the date and time and he said okay we are good. About 2 weeks later I was billed for an additional $850 + $150. The cowards at Advantage Rental Car won't take the calls and would email back instead. This is a very deceptive company and STAY AWAY... THE EMPLOYEES ARE RUDE, UNPROFESSIONAL AND THEY SEEM TO LIVE OFF OF RIPPING CUSTOMERS OFF. THEY NEED TO BE SHUT DOWN AND NOT ABLE TO PRACTICE IN ANY BUSINESS. I refuse to have them get away with this. Note: HERTZ do not own Advantage... they spun them off.