AdvantageReviews of advantage.com

I rented a car from Advantage in Las Vegas on Sept 29th. I was bullied into accepting an "additional driver" fee for my wife, which came to over $180, despite the fact that this is against Nevada state law (Nev. Rev. Stat. Ann. § 482.31515) and against the company's own terms and conditions (which I didn't get to see until *after* I'd agreed to all the charges). The person I dealt with at the desk was very unpleasant, saying she didn't care what the law said, and I wasn't getting the car unless I agreed to the charges. The rental desk was busy, there was a long line of people waiting to be served, and we had a long drive ahead of us, so I felt that I had no option but to accept the charge. But I was basically bullied into it. Fortunately, when I returned the car I was able to protest the charges and they were refunded. But the Las Vegas office manager refused to accept that her employee had done anything wrong, and she gave me the impression that ripping off tourists who don't know the detail of the Nevada state law is standard practice. The whole episode was very unpleasant. I won't use Advantage again.

I rent cars every other week and this time I have chosen Advantage at Mc- big mistake. I have returned the car at McCarran Airport (LAS). Before I returned the car I filled it up, probably two miles before the return station. Since my credit card did not work, I had to prepay in cash (went in three times, 50+10+10). We returned the car full but could not produce a credit card receipt. On the email receipt they claim the car was returned empty. I wish I had made a photo from the gauge. Bottom line: Advantage in LAS are corrupt, so be aware!

I normally use Enterprise; but when I booked my airline ticket through JustFly.com, they offered what seemed like a great rate for just over a week - just over $500. BEWARE! My final charge exceeded $1,000. They have sneaky charges, a signing mechanism that use acronyms that are misleading, and don't allow you to see the full details (and when asked, they said "it's just the basic contract - it's not an extra"), up-selling nonstop from the moment you walk in the door, and only after you've signed a mysteriously small space that doesn't reflect the actual document are you provided the entire contract to read. And when questioned about charges that are more than twice the original contract, lied to about a "refund" that will be applied when the car is returned. Worst experience ever.

I wish I did not put my trust to this Advantage Rent-A-Car. I got a car from Salt Lake City in late August, did not check the air-conditioning because it was cool in the early morning, and I was told that the car was fully inspected. Big mistake. The air conditioning was broken, and I was stuck with it for 5 days, suffering from the heat. The company did nothing to my complaint, no contact, no response to my emails, nothing. Be aware.

I am writing with some feedback on my recent rental with Advantage cars (booked via "Vehicle Rent") at Boston Logan airport: 1. The staff at the Advantage rental desk (Barbara) were not helpful and seemed incentivsed to sell as many add-ons as possible rather than genuinely trying to meet their customers needs. We informed them where we were travelling to / from during our rental (Boston to Stowe, Vermont & return). They stated that we needed an EZ-PASS for the duration of our rental for toll rolls or taking a "60 mile detour to avoid toll fees". This was an extra $9.99 per day ! This was an unnecessary cost as there are no toll roads in Vermont ! Also only 1 toll in New Hampshire ( $1 each way) & 1 in Boston tunnels near the airport ($3.50 each way). 2. The first vehicle supplied by Advantage had not been cleaned or valetted It was dirty inside, appeared not to have been cleaned, so we refused it and asked for an alternative which was supplied. 3. We ended up paying a lot more than the "$184.12 payable to local provider" as stated on the Vehicle Rent voucher with the EZ-PASS add-on and other charges added on. Overall, this was not a great experience and we will not booking again with Vehicle Rent or Advanatge rental cars.

I rented this car at the Salt Lake City Airport. The WORST part, I was rushing to the airport and forgot to fill up the tank with gas and they charged be $9+/gallon to fill up the tank. The tank was only half empty and they charged my $73 to fill it up the tank. If this isnt the definition of robbery, I don't know what is, this should be illegal! On top of that the customer service agents rude and rushing me when going to get the car but the 'shuttle' which is supposed to run every 15 min took 45 min before it showed up and made me late.

This may be the worst experience I've ever had as a consumer. Ever. My reservation was made 3 months prior. When I arrived at the designated time, no car to be had. No prior notification there would be a 2 hour delay. In fact, at the counter I was told it would be 15 minute delay. "Customer Service" reps were combative, rude, argumentative, defensive, and lied to me at least 3 times. One "CS" person named Alexa told me to sit my a** down. Another, named Barbara, threatened to cancel my reservation and keep my money because I dared to be frustrated. I never so much as raised my voice, though they certainly tried to provoke me. The manager, Adamo, told me I could have free gas for my troubles, but didn't bother to tell anyone else. The person doing the paperwork asked me if I am a believer. I asked if he meant am I a Christian? Yes he says. Is this appropriate? Are Jews, Buddhists, Atheists not given the same (lack of) service? Do I pay more for not being a Christian? I could go on and on, but it'd seem as if I am exaggerating. Save yourself some aggravation. Spend the extra $$ and deal with people who don't insult you repeatedly for being stupid enough to book with them.

Do not book.......... Truly shocked by the level of service.Cars all damaged to some extent.The (least damaged car) we selected had no cental locking key. Do not use Advantage at Orlando Airport (MCO) I am writing to the booking agents (Priceline)... They usually use quality car rental companies!!!!