Christina A.
My order was damaged on 6/9/2024 in…
My order was damaged on 6/9/2024 in transit, it is still in some warehouse and I never got any update regarding it. I emailed customer support about it and I haven't gotten any response.
Response from Advanced Molecular LabsJun 21, 2024
Hi Christina, Thank you for taking the time to write a review. I looked in to your order, and a new package was reshipped to you on 6/13, and delivered to your address on 6/16. Customer service also had reached out to you regarding this order. We never heard back, but shipped you out a new order nonetheless. I see you have a Gmail account. Please check your spam folder, as we have noticed this can sometimes be a problem with Gmail accounts. If you should have any further inquiries, please email [email protected]




