George U.
Changed name to Sorena Car Audio and…
Changed name to Sorena Car Audio and Video Sorena Car Audio and Video is top shelf on Audio and accessory installations. I spoke with Sam the owner and he was professional, kind and knowledgeable. I scheduled the appointment to have a 12.3 Android Car Play unit in my Mercedes-Benz. I showed up this morning and met with Arian, a true professional at his trade as well as a kind, honest and knowledgeable individual. The shop is meticulously maintained and has a vast array of tools, work bench areas, awesome LED ceiling lighting, a waiting area, front office and conference/training room. This shop and team of professionals are a class act. Arian explained the installation process and timeline and I was quite impressed. The Rolls Royce in the shop that was getting customized with lighting and sound was a testament to the quality of work that Arian, Sam and the other team members provide when you bring your car into the shop. Arian called me when the car was completed and when I arrived gave me a very thorough orientation on the features, modes and operational functionality of the new unit. Very impressive and truly a plus when you have such a professional take the time to show you the details and functions of the new unit. Sam was in the shop as well as was amazing. Great customer service! These guys not only know their business and have vast knowledge of car Audio and accessories but are transparent, kind and informative professionals. Sam showed me the lighting in the Rolls Royce and also a few options that can be installed on the Mercedes-Benz. I opted for the very nice AMG entry lighting. Very cool. If you are looking for the best in the business relative to car Audio, Video and accessories you must call Sorena Car Audio and speak with Sam or Arian. This is my second review which I am labeling Phase II completion, as I did review them previously after initial contact simply due to the professionalism, knowledge, customer service and other posted industry reviews. Sorena is simply the best and I highly recommend this amazing team of professionals.