Advanced BionutritionalsReviews of advancedbionutritionals.com

Response from Advanced BionutritionalsSep 22, 2025

Dear Betty, Thank you for your feedback. While Pep Tonic has received many rave reviews from our customers for its benefits, we understand that each person's experience and expectations are different. We are very sorry to hear that you and your husband were dissatisfied, and we sincerely appreciate you giving our product a try. We always recommend consulting with a primary care physician before starting any new supplement to ensure it is a good fit for your individual health needs. To make things right, we have proactively processed a full refund for both of your orders. The amount of $125.47 was issued to your original payment method on September 14th and should be visible in your account within 5-7 business days. We hope this resolution demonstrates our commitment to your satisfaction. Thank you again for your valuable feedback. We wish you and your husband all the best. Best Regards, Advanced Bionutritionals

Response from Advanced BionutritionalsJul 10, 2025

Dear Paul, Thank you for contacting Advanced Bionutritionals. We are sorry to hear about your experience with our Advanced Hearing Formula, and we appreciate you taking the time to share your feedback. Hearing health is deeply personal, and we understand how frustrating it must be to not see the results you hoped for. While our formula is designed to support auditory health with research-backed ingredients, we recognize that individual results can vary and always advise our customers to consult with their primary care physician to determine if our product is a good fit for you. We never want a customer to feel dissatisfied, so as a one-time courtesy, we’ve processed a refund of $125.80 back to your original method of payment. Please allow 3-5 business days for the credit to appear. Regarding the 90-day trial period, we apologize for any confusion about the timeline. While our policy begins from the order date for consistency, we appreciate your feedback about the challenges this can pose with shipping delays. We’ll take your comments into account as we continually review our policies to better serve our customers. Thank you for giving our product a try, and we’re truly sorry it didn’t meet your expectations. If you’d like to discuss further or explore other products, please don’t hesitate to reach out to our team directly. Warm regards, The Advanced Bionutritionals Team

Response from Advanced BionutritionalsApr 19, 2025

Hi Mary, Thank you for sharing your thoughts about Ultimate Bone Support. We genuinely appreciate your feedback and understand your concerns completely. Your trust in us is extremely important, and we want to address your questions thoroughly. We acknowledge that Ultimate Bone Support has a distinctive natural odor. This is actually a characteristic of our formula, which has been trusted for over 30 years. The scent comes from the high-quality, active ingredients that make this product so effective for bone health. While we know the smell can be strong, it's a reflection of the potent, natural components in the formula. To answer your important question about manufacturing, we're proud to share that Ultimate Bone Support is produced in our facility in Oakdale, California. This facility strictly adheres to Good Manufacturing Practices (GMP) to ensure quality and safety at every step. We maintain rigorous testing protocols for all our ingredients and finished products. Our customer service team would be happy to provide you with any additional information about our manufacturing processes or quality standards. You can reach them at 800-613-5721 . We believe transparency is crucial when it comes to supplements, and we're committed to answering all your questions. We truly value you as a customer and appreciate you for giving our product a try. If there's anything else we can do to address your concerns or provide more information, please don't hesitate to let us know. Best Regards, Advanced Bionutritionals

Response from Advanced BionutritionalsMar 17, 2025

Hi Sandra, Thank you for bringing this to our attention, and we sincerely apologize for the any inconvenience this may have caused. We’ve reviewed our records and are unable to locate any recent orders placed under your account. The last purchase associated with your profile was placed in December 2022. To help resolve this, could you please provide us with more details about your recent purchase attempt? For example: The date you placed the order. The email address or bill to information associated. Any confirmation emails or receipts you may have received. Once we have this information, we’ll investigate further and ensure your order is processed promptly or provide a clear explanation of what may have happened. In the meantime, if you’d like to place a new order, we’d be happy to assist you and ensure its shipped without delay. You may contact us directly at [email protected] or by phone 800-791-3395. We look forward to hearing from you soon. Best Regards, Advanced Bionutritionals

Response from Advanced BionutritionalsMar 17, 2025

Hi Corinne, Thank you for sharing your experience. We sincerely apologize for the confusion and frustration surrounding your order. After reviewing our records, we can confirm that your order was canceled due to an invalid address, and you were notified at the time. Since the order did not successfully ship, you were not charged for this order. We completely understand your reluctance to place another order after this experience, and we want to assure you that we’re here to help. If you’d like to give us another chance, we’d be happy to assist you in placing a new order and ensure it’s processed and shipped correctly to a valid address. Additionally, we’d love for you to try our new product, Pep Tonic, a greens formula designed to support energy, digestion, and overall wellness. For the inconvenience, we will include a complimentary bag with your next order free of charge, so you can experience the benefits for yourself. If you’re ready to proceed, please feel free to reach out to us directly at 800-613-5721 or via email at [email protected]. Reference this post, and we’ll personally oversee your order to ensure a smooth experience. We look forward to hearing from you soon. Best Regards, Advanced Bionutritionals

Response from Advanced BionutritionalsDec 27, 2024

Hi Robert, Thank you for sharing your feedback. We are truly sorry for your experience and the frustration it caused. Your concerns matter deeply to us, and we regret falling short of the standard you deserve. We understand how upsetting the coupon and shipping issue must have been, especially given the challenges you mentioned. We would love to make this right and ensure you receive the product. Our team will be sending out 2 free bags of the Advanced Greens formula at no cost to you. We will also restore the coupon by issuing you loyalty points equal to the $25 discount, which can be used on a future purchase. Our Customer Service Manager will contact you directly using the information linked to your profile to provide you with the shipping details and address any outstanding issues or concerns. Your trust is incredibly important to us, and we are actively reviewing this matter to ensure our agents offer a more pleasant experience and resolution. Thank you for your patience and for giving us the opportunity to improve. We hope to regain your confidence and continued support. Best Regards, Advanced Bionutritionals