Customer
Great A+ service
Very fast shipping. Arrived on time and in great condition.

For over 40 years, Adsitco has been the go-to brand for Mercedes-Benz owners looking for OEM and quality aftermarket parts to keep their vehicles on the road. We have a huge stock of parts for the most iconic Mercedes-Benz vehicles, from the 1960s through the 1990s. If you're working on restoring a Mercedes, or need to fix up your daily driver, our experts are here to help you!
adsitco.com (adsitco.com) has 791 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 528 reviews with 5 stars · Clear filters
Customer
Very fast shipping. Arrived on time and in great condition.
Robert
Everything about this purchase went well. Communications are good and the product was first class.
Peter
Service was great and when I ran into a technical problem the salesmen was right up front with his limited knowledge and together we were able to find a satisfactory solution
Ken
The rims are good quality and fit perfectly.
Donnie R S.
Make this site your one stop shopping experience. If you tried the rest, now shop the best!!!
Joe R.
Adsit saw my complaint below and refunded me my shipping. They then found the correct part and sent it to me in time as promised. Thank you Adsit for making this right...will buy from you again! Adsit sent me the wrong part. I paid for it to be shipped to me, and today I just paid for it to be shipped back to Adsit. "Company policy stated on the the website" that no matter the reason I have to pay both ways. But the good news? when they send the right part I don't have to pay for shipping!! I can't imagine a more perfect example of horrible customer service. When there are no problems, it's easy for companies to say they have great customer service. When things go wrong, that's when companies with REAL customer service shine...and develop loyal customers. I helped my dad run his service station for over 30 years...never ONCE did we use fine print to leave a customer hanging out to dry. The customer literally pays for company's mistake...what an absolute joke. Good person on the other end of the phone. Apologized profusely but said he must follow rules. I'm eager to see if I get the correct part this time.
Response from adsitco.comJun 22, 2015
Joe, Thank you for your order and your review. First we want to apologize for the wrong part being sent and any issue you have had regarding the return or exchange. After review of the order we agree that there is an issue regarding your return. Yes the customer is responsible for return shipping for returns of parts for refund or if the customer orders the wrong parts. However in this situation where we mistakenly sent you the wrong part you are not responsible for return shipping. We are very sorry for any misunderstanding that may have arose from our return shipping policy. If the part has not been returned please let us know and we will send Fedex to retrieve the package for you at our expense. If you have already paid and shipped back as stated above please email a copy of your shipping receipt to [email protected]. We will be sure to issue a refund back to your credit card for the return shipping fees. Again we apologize for the wrong part being sent and the mix up on return shipping. We truly appreciate your business and look forward to serving you and all your future Mercedes parts needs. The Adsit Company
Tom from Long Island N.
Very fast service and great price on this rebuilt steering/suspension pump. Adsit company is a great source for all my Mercedes part needs.
Customer Charles W.
This was my third order. Everything was shipped as ordered, arrived in perfect condition, and on time. Never any issues.