adsitco.comReviews of adsitco.com

THE REPLICA RIMS YOU SOLD ME DO NOT BALANCE WELL...AND THE SUNROOF WIND DEFLECTOR DOES NOT INCLUDE HARDWARE AND SEAL TO INSTALL IT...

I've ordered from Adsit in the past and have been pleased with the Company. However, I recently ordered an oil cooler and have not been notified that it has shipped yet. They billed my credit card on March 16th, and as of today, April 1st, no word on the status of my shipment.

Dificult to find Parts

I placed my order prior to Christmas and was expecting it to arrive in five days, prior to New Year. Having neither received confirmation of my order or my order, I wrote to the company during the week between Christmas and New Year but did not hear back from anyone until this week. I was then informed that, yes, my online order had been received on the date I placed it and that I would receive my order in five days. That's nearly two and a half weeks after i ordered the parts. Not what the company stipulates which is receipt after five days. My car is in for repairs and I needed the parts for the repairs so, I'll retrieve my car and have to bring it back again to have the parts installed. Despite the aforementioned, I still rated the service as average.

Ive ordered parts before with 5 star success. This time they took payment for part, then messaged me back saying part had back ordered. I do understand parts availability, however I wish they would have checked first before taking money, this way I could continue my search & not have to call to remind them to credit my card after it appeared on my statement.

Response to questions are slow. Return process is slow.

From the day of purchase it took 9 days for them to put the item in the post. I'm over seas so it took another 13 days for the item to reach me. The part fits and works correctly.

The parts sent do not fit on my specified car.