adsitco.com Reviews | Read Customer Reviews of adsitco.com

adsitco.com Reviews | Read Customer Reviews of adsitco.com

adsitco.com reviews

Showing 44 reviews with 2 stars · Clear filters

GB C.
Sep 30, 2017
We have not received the radio yet nor …
We have not received the radio yet nor have we received an explanation. Regards, GB Connick
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Enrique M C.
Sep 7, 2017
Parts were shipped to the wrong address …
Parts were shipped to the wrong address Still waiting for the parts
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Mario
Aug 10, 2017
Prices very high compared to other …
Prices very high compared to other vendors for identical parts. Tracking numbers should have a link to carrier.
Response from adsitco.comAug 15, 2017
Mario Correia, Thanks for your review and honest review! What parts and prices exactly are you referencing? We try to review our pricing on a regular basis to stay competitive. However you do need to make sure you are comparing the same product, brand, quality, and so on. Regarding the tracking numbers those are emailed automatically once your order is shipped. Let us know if you have any other suggestions. We look forward to serving you and all your future Mercedes parts needs. Sincerely, Adsit Company, INC WWW.ADSITCO.COM 800 521 7656
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John - M.
Jul 26, 2017
Once again disappointment as you have a …
Once again disappointment as you have a parts order for 3 different vehicles and the entire shipment is held up for over two weeks because one item is being dropped shipped to you. It doesn't make sense to do this and is very old school philosophy of business for 2017. Now besides this there was no communication about this delay. You wait on the customer to call and inquire and then take action. I believe your business model needs to be retooled.
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Reginald S.
Jul 8, 2017
Poor Delivery Process
Poor delivery process for the amount I paid for shipping.
Response from adsitco.comJul 11, 2017
Reginald, First I do have to apologize for the delay in getting your filter kit to you. One of the filters you required was out of stock along with the 4th of July Holiday did cause for a short delay in getting these items to you. I will note this issue on your account for free shipping on your next order with us. We look forward to serving you and all your future Mercedes Parts needs! Adsit Company www.adsitco.com 800 521 7656
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LARRY C.
Jun 25, 2017
ADSIT WILL HELP YOU FIND PARTS FOR …
ADSIT WILL HELP YOU FIND PARTS FOR MERCEDES EITHER NEW OR USED. THEY WILL RETURN E-MAILS ......PRICES ARE AVERAGE
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Jason
May 25, 2017
Lengthy wait time for parts with poor …
Lengthy wait time for parts with poor communication.
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Customer Ron D.
Apr 14, 2017
Very bad shipping time and the bumper …
Very bad shipping time and the bumper we received was junk lower texture bumper was damange and main painted part had scratches and gouges very.I'm sure the picture they sent me was another bumper in better shape.Had to call 4 times before they even shipped out.Veryet bad customer service.
Response from adsitco.comApr 15, 2017
Ron, First I want to thank you for your order and honest review! First I want to remind you that you placed your order on March 30th. However when we received the noticed you had ordered the incorrect bumper cover for your vehicle. If you will remember we called you to request the VIN# to make sure the correct part was being shipped. We then emailed you pictures of the alternative option we had. You had purchased a bumper cover only. We then offered you the complete bumper with all the chrome and accessories. I personally told you this would be a new bumper but that it did have scuffs, scratches, and other blemishes from being in the warehouse. We are very sorry for the delay this may have caused. We simply wanted to be sure we got the correct parts to you the first time. If you have any other questions or concerns regarding your order feel free to call us at 800 521 7656. Thanks Joe Adsit Company, INC www.adsitco.com
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