adsitco.comReviews of adsitco.com

send my order to wrong address not credited me from old balance of $99

Ordered a part on Oct. 23, 2018. Was told the part was shipped on the 26 of October, 2018. After a week, had not received the order. Then I got the run-a-round for three days before they finally told me the part was being shipped to their Indiana location and would be shipped to me. Customer service was horrible. Treated me like they were doing me a favor by taking almost three weeks to process my order. Never again.

Ordered used headlight module for my 1999 e320 wagon. Electrical connector for large bulb is missing. Small bulb is burned out. Also, I did order a used headlight switch that works perfectly.

Ordered a headlight assembly (new). Credit showed pending until shipping was added and I saw it hit and clear on my credit card. I received no emails or communication. When I finally got a hold of someone they said they couldnt get a new one and were searching for a used one. I said no, please cancel. I paid for a new one and they were going to send me a used one? They should have contacted me right away but they did not. They advertise inventory they do not stock or cannot get. This is bad business from a consumer perspective. When you place an order, they should not charge you unless they can source the product or have it in stock, not the other way around. I'm still waiting for my refund nearly 2 weeks after my initial order. I would definitely look someplace else and confirm stock, use them if you are desperate

Bait and switch and dishonest company. Buy your parts from reputable online company instead even if you have to pay few dollars more... don’t waste your time with them.

Purchased a brand new Bosch rear sensor for my Mercedes Benz 420 SEL and the part failed within a week. My mechanic tested the sensor and said it was faulty. Since my mechanic pulled apart the sensor to test it I don’t think the the warranty applies. Loved the price but very unhappy that the part failed so quickly.

I emailed them twice to get a description of the item i was getting, since there was no picture or any descriptions whatesoever, with no response. The item delivered is beyond deceiving. DONT BUY ANYTHING USED from this site unless they have pictures or descriptions of it. If i were to return this i would've spent more money than the item cost.

Ordered part they took payment never received Part! Called often,said they would call me back,never a call back. Over 500.00$ am going To seek legal solutions.