adsitco.comFor over 40 years, Adsitco has been the go-to brand for Mercedes-Benz owners looking for OEM and quality aftermarket parts to keep their vehicles on the road. We have a huge stock of parts for the most iconic Mercedes-Benz vehicles, from the 1960s through the 1990s. If you're working on restoring a Mercedes, or need to fix up your daily driver, our experts are here to help you!
adsitco.com (adsitco.com) has 791 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Auto Parts & Wheels · Greenwood, Indiana
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Showing 54 reviews with 1 star · Clear filters
Liviu R.
Got an hard top electric hoist for a fair amount of money. My expectations were that is a well designed working well system. Unfortunately looks more like a backyard put together kit . The fairlead of the winch I ve got was well used, the pulleys were the wrong type for this application , could not be used being the closed type.. Stay away!
Customer paul C.
no me llego la factura y no se cuando voy a recibir el pedido, mi orden fue el 27 de julio, por favor me dan alguna solución saludos paul cuba
Customer
Sold me parts that were listed on website that were not even available
JBMAC 6.
Ordered a steering wheel for my 72 280SE on "SALE". Your guy calls me up and they can't honor the price. Tries to sell me one for $400 more. Very unsatisfied.
BuyerBeware
Part shipped is a Chinese knock off which has been documented on Mercedes sites to malfunction. Price of this imitation part is $27.00 on sites like Autowarehause. The genuine Mercedes part has been recently remanufactured by Mercedes and sells for $109.00. Adsitco charges $100 for this imitation part. When I called customer service, they told me Adsitco never publishes manufacturers names on part listing, which confuses me with all of the ‘genuine’ Mercedes references on their web site. I had sent a email to customer service asking the to confirm part was Bosche, and go no reply.
Response from adsitco.comDec 10, 2019
If you have a problem simply call us at 800 521 7656. All new parts have a 30 day return policy. If you are not happy with a product or brand received simply send it back for a refund. If you are not certain of a product or brand we carry, we do have our 800 number listed on our website. This allows for potential customers to call us with any questions prior to ordering. No matter what happens we want you to be a happy customer. We look forward to serving you and all your future Mercedes parts needs!
Customer
I should order carpet from eBay . 399$ for same stuff And free shipping. You guys charged me 500US carpet anole and 200 $ for 11 bps shipping and is not even express. I wait 18days still didn’t receive it . And now I need to pay import free . Horrible.
Hans E.
Ordered a "windshield seal" for my 1988 Mercedes 420SEL after calling them to confirm it was what was shown on the adsit website – the rubber seal for the front windshield, just below the wipers. Joe told me it was a comlete set, sealing the whole windshield. I received a "Einglasung Set" containing mainly adhesives. I feel misled at the tune of CDN $ 300, exchange rate, shipping and customs.
Rodd S.
Ordered a part. Website stated shipping would be advised later. Several days go by, no advice. Wondering where my order is, 1 week later I called the company. Gentleman advises parts are scheduled to be shipped next day and shipping cost yet to be advised. One week later, same gentleman calls to say the part is no longer available. Tells me the part has not been available for over a year. Not sure how that is supposed to make me feel better? Part remains advertised on website. No apology from rep. Still awaiting refund. What an unprofessional bunch.