Mireille P.
Very disappointed
Very disappointed. Bought the products, they say, for a year. They do not last one year, impossible, therefore I asked for more, but they charge you for the products again. After paying a lot of money, I end up to have to pay again for more products. Stay away from buying their package products supposedly will last for one year, not true at all. Must add that SUPPORT answered me, since I did not buy the products from them directly, nothing they can do for me! Great SUPPORT
Response from Adore CosmeticsJul 30, 2019
Hello, thank you for sharing your experience with us. We would like to take this opportunity to apologize on behalf of our retail location for the negative experience you encountered. I understand that you no longer have the products but would you happen to still have the receipt so that we can try to look further into this and assist you further? Please contact us at 1 (844) 377-7753 or write us at [email protected] between 10:00 Am and 6:00 PM EST with the subject: "Trustpilot" so our customer service department can refer back to this message. We look forward to hearing from you!