Adore Cosmetics offers innovations in skincare products that are mostly powered by plants. We want to provide not just “feel good,” but “do good” skincare products. We do this by using a combination of naturally derived ingredients, the newest addition being our meadowsweet extract. This is to provide products that feel great when using them but also benefitting the skin in the short and long-term aspects. In addition, Adore Cosmetics products incorporate a range of other naturally based ingredients formulated after extensive research to deliver maximum effectiveness for general skin concerns, to promote anti-aging and help restore a youthful glow to the skin.
Adore Cosmetics (adorecosmetics.com) has 452 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
Also known as
adorecosmetics.com
Website
adorecosmetics.com
Category
Cosmetics & Makeup
Listed on Five Star Index
2026
About these reviews
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The company replied to 19% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I also was pulled into the store in Winnipeg and given a mini eye lift, after agreeing to purchase $400 worth of product went home tried it and no results were shown. Won’t get me next time sorry
Response from Adore CosmeticsFeb 5, 2019
Thank you for contacting us to express your situation. We would like to help you & get more information.
Please give us a call directly at 1 (844) 377-7753 or write us at [email protected] between 10:00 Am and 6:00 PM EST.
BM
b M.
This company has predatory sales…
This company has predatory sales practices. Try to write a review on their website, impossible to leave a bad review. My wife was sold an amazing amount of product which if over $250. an oz for this stuff is ok, then buy it...check Better Business rating, a hearty B+ and other reviews before you get near these stores, all in high end shopping places where poor women with money are grabbed in the middle of the mall and given "free facials" and then a big sales pitch...return of product is not allowed. So I can return almost anything I buy, but not unused facial products...Buyer beware!!!!
Response from Adore CosmeticsJan 30, 2019
Hello,
We apologize for your buying experience.
Thank you for contacting us to express your situation. We would like to help you & get more information.
Please give us a call directly at 1 (844) 377-7753 or write us at [email protected] between 10:00 Am and 6:00 PM EST.
RA
Raj
Felling Validated for being Pressured into Purchasing Product
Thank you for all those that posted their experience of being pressured into buying Adore products and then not being heard when they were dissatisfied. It validated everything I felt!
For those that are reading the positive reviews, bear in mind that many companies and businesses can either write reviews themselves or pay others. I am not saying that the positive reviews are not legitimate, but it crossed my mind when I read the awful experiences that were very similar to mine. So sorry that many of you had to go through what I did.
As far as Adore claiming they have done many studies on all types of skin, I would greatly appreciate the company sharing this claims/results of the studies performed on brown and especially Asian skin.
Response from Adore CosmeticsJan 30, 2019
Hi Raj,
They're many customers that do enjoy our products enough to leave positive reviews.
Our products are very unique and have great results. We apologize for your buying experience & if the product did not work out for you.
We would like to help you & get more information.
Please give us a call directly at 1 (844) 377-7753 or write us at [email protected] between 10:00 Am and 6:00 PM EST.
LA
Layla
I felt pushed to buy a product
I felt pushed to buy a product for my sister that I knew nothing about and doing research she said I should had not bothered. The discount price is £35 and in total the actual cost should be £10, this nail kit online you advertise is for £150. It says I am not entitled for a refund and this is a learning curve and I bet you probably won't leave this review on your site. SITE LOCATION Birmingham, UK Bullring by a manager called Shira.
Response from Adore CosmeticsJan 30, 2019
Thank you for contacting us to express your situation. We would like to help you & get more information.
Please give us a call directly at 1 (844) 377-7753 or write us at [email protected] between 10:00 Am and 6:00 PM EST.
CS
Caron S.
High Priced Disappointment
Very expensive products and high pressure sales tactics. Was told by sales rep that the wrinkle reducing product would last for two years. After opening it, product became powdery and hard. Within 4 months it was unusable. Have used other of their products and they have a strong odor to them. I used the superior supplement facial thermal mask and I break out in acne after using.
Called up customer service and they said that they only help you if you buy the products from the online store. I was told I might have been given old product. I don’t understand how a company would let franchises sell old product or won’t back up their products regardless of where you purchase them.
My advise is to run run run away from this company and it’s products, you can get better stuff at The Bay or any drug store for a lot less money. This company will not help you if you have issues with their products. I have never been more disappointed in such an expensive cosmetic product or in its company’s lack of response to my concerns.
Bottom line hundreds of dollars spent ..result unusable products...
In response to Adore’s comments about contacting them ..My response is I did with more than 12 emails and at least 8 phone calls. You wouldnt help me.
Response from Adore CosmeticsNov 28, 2018
Thank you for contacting us to express your situation. We would like to help you & get more information to where & when you purchased the products.
Please give us a call directly at 1 (844) 377-7753 or write us at [email protected] between 10:00 Am and 6:00 PM EST.
BE
Beth
I very disappointed person
I don’t know if your products are good or bad because I never got to use it. My problem is with your customer service for six month half month been trying to get my refund from y’all but they been giving me the run around about it y’all say email or call this number but they never answer back yet. The reason why I wanted my money back is because you tell it’s going to be one price but when I look at my receipt it’s something different. But y’all tell my bank I didn’t return the merchandise I been trying to do that for about six month now but they tell me somebody is going to get in touch with me haven’t heard from them. Always have to email them but I should have followed my first mind and kept on walking like everybody else did but the Christian in me I stop to talk to them but the next time I will keep walking. Don’t say you can gett a refund iback if you not being truthful because that’s false advertising. They can’t say I waiting to long I went back the next day to take it back they had me filling out some paper and told me somebody will call me in 2 or 3 days but if 216. 00 is going to break you then you keep it I just know to never to deal with y’all anymore. I could have involved my sister she a lawyer but it’s not worth it
Thanks Beth
Response from Adore CosmeticsSep 17, 2018
Hello Beth,
Thank you for contacting us to express your situation. We would like to help you but we have not received any communications from you except from this one.
Please give us a call directly at 1 (844) 377-7753 or write us at [email protected] between 10:00 Am and 6:00 PM EST.
LA
Lorrie A.
Horrific!
Horrific!! Oshawa Store. First the one guy that was working waved my 10 year old daughter in, of course I have to follow her. After telling him several times I did not want to try the product as I had make up on, he kept insisting, finally I said fine.... He put on some eye treatment, which I agree seemed to make a difference. I decided I would purchase the product and give it a try, 339.00. Then he says my very good friend here has something special he wants to give you, his friend comes over talking about face creams and serums and tells me it is expensive but today just for me at a cost of 1500.00 he will do a buy one get one free. I said no, I am not spending that kind of money, some special gift that was. I was trying to leave and he said don't think about the money, think about the results, standing in front of me as I sat in the chair, I could not get up and leave. He said you do not have to pay for it all today we have payment plans. I replied with, I would like to try the products I already purchased before I buy more. He replies with let me see if I can do better for you, and use my discount. Of course he can, now he says 900.00 and I get both kits and a toner. I said no, it is too much money. As I am getting up to leave the store, he says wait a minute I have a better deal for you, 1 kit and the toner... well by now I am actually feeling like I can not get out of this, it felt like the only way I would get out was to buy this stupid kit, 553.70, the mall had closed and he was still trying to sell me products, it was unreal. I actually felt very uncomfortable around them and cornered in that store. I had my 10 year old daughter with me and felt forced to buy this product just to get out of the store. I had every intention of returning the products to another location, but then I come on here and see all sorts of reviews that the products are non refundable even for people who have allergic reactions. I was never told the products were not refundable. The receipt that they quickly put in the bag rather than handing to me, that I am now looking at on the bottom says no refunds, exchange only. This is an awful company if this is their policy and the hard sell tactics they use are even worse. HORRIBLE COMPANY.
UPDATE YOU ASKED ME TO CALL OR EMAIL YOU. I HAVE ALREADY DID THAT!!! WHAT DID YOU TELL ME??? EVEN THE SUPERVISOR ALEX WOULD NOT HELP. ALL SHE COULD SAY WAS THE STORES ARE INDEPENDENT WE HAVE NOTHING TO DO WITH THEM, YOU HAVE TO GO BACK. SO I ASK THE MALL FOR THE PHONE NUMBER OF THE STORE WHICH IS A CELL PHONE THAT SHOULD BELONG TO THE OWNER, HER NAME IS JENNIFER, YET THAT NUMBER DOES NOT BELONG TO ANYONE NAME JENNIFER, IT BELONGS TO A MAN IN MONTREAL. SO NOW WHAT IS NEXT???
ANOTHER UPDATE: I was told the “store operator” would be contacting me on August 1, I have been waiting for the so callled store operator to contact me now for 16 days!! Totally unacceptable!!!
Response from Adore CosmeticsAug 1, 2018
Hello Lorrie,
Thank you for expressing your experience with us.
Please feel free to reach out to us via email at [email protected] or by phone at +1 (844) 377-7753 and it'll be our pleasure to assist you.
MT
Myvan T.
worst store/company
The products are over priced. I paid almost $2,000 for the products and the sales person did not tell me that the products are not refundable. I am allergic to their products and they told me what they could do was to let me exchange for other products. They did not care that their customers are allergic to their products. The store Adore is now on top of my blacklist for bad company/store. I wish I can give a zero star for this store/company.
Response from Adore CosmeticsJun 20, 2018
Hello Myvan - Thank you for expressing your concerns. Our luxury skincare products are formulated using the latest skincare and anti-aging technologies, and ingredients. We encourage you to give our skincare products a try and see for yourself how our products work to give you the skin you deserve. What price is the right price when it comes to young healthy looking skin?
If you ever have any questions or concerns, please feel free to reach out to us via email at [email protected] or by phone at +1 (844) 377-7753 and it'll be our pleasure to assist you.