Adore Cosmetics offers innovations in skincare products that are mostly powered by plants. We want to provide not just “feel good,” but “do good” skincare products. We do this by using a combination of naturally derived ingredients, the newest addition being our meadowsweet extract. This is to provide products that feel great when using them but also benefitting the skin in the short and long-term aspects. In addition, Adore Cosmetics products incorporate a range of other naturally based ingredients formulated after extensive research to deliver maximum effectiveness for general skin concerns, to promote anti-aging and help restore a youthful glow to the skin.
Adore Cosmetics (adorecosmetics.com) has 452 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
Also known as
adorecosmetics.com
Website
adorecosmetics.com
Category
Cosmetics & Makeup
Listed on Five Star Index
2026
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The company replied to 19% of reviews.
Latest
Most recent review: September 2026.
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Terrible company.scam,scam,scam. Hard sell and even though I asked many times if I can return if my husband isn’t thrilled with it when I went back they said no refunds. Luckily my husband went back with me and pushed until I got a full refund. I told them I was told I can return the products after I talked with my husband. They’re the worst I have ever experienced. They tell you one thing and then change it when challenged. Trust me, DO NOT BUY THIS PRODUCT.
TR
Teresa R.
TENER CUIDADO TIMADORES
TENER CUIDADO POR QUE NO TIENEN ESCRÚPULOS A LA HORA DE VENDER. Son muy agresivos vendiendo y no dudaron en engañar a mi madre de casi 80 años al venderla una máquina de 1.200€ para quitarle los dolores de rodilla que sufre mi madre. La máquina obviamente pone que solo sirve para quitar las arrugas y además mi madre pensó que había pagado solo 350€. Mi madre al tener límite en la tarjeta para evitar que haga tonterías, mientras una dependiente le hablaba de todo lo que le iban a regalar la otra le pasaba la tarjeta 20 veces para poder cobrarle todo actuando de mala fe. Cuando llamé por teléfono para explicarles la situación y decirles que queríamos devolverlo todo que había sido un error nos dijeron que no nos iban a devolver nada que no podían.
KR
Kristina
Just expensive stuff
Just expensive stuff, which doesn ´t work. In shop it look ok, but then it´s dissaster. I get alergic reaction and it took few weeks to make my skin again good. And it was impossible to get my money back.
Response from Adore CosmeticsSep 16, 2019
Hi Kristina,
Thank you for contacting us! We are unable to advise whether a product or an ingredient is safe to use with any medical condition (including allergies, pregnancy, or nursing) or for someone who is undergoing medical treatment, or is using or will be using a prescription medication. Adore Cosmetics recommends consulting with your physician prior to using any Adore products in conjunction with medical treatment or prescription medication. This would also include anyone with sensitivities to certain ingredients. We may provide a copy of the ingredients list for the products to present to your physician. The physician should be able to review the ingredients and advise based on the individual’s specific circumstances, if there are any ingredients in the product that they may want to avoid. Please do contact us at: [email protected] , and we will be happy to assist you!
Best,
Customer Support
CM
CM
I would not recommend any of the…
I would not recommend any of the products. Their customers service is aggressive dishonest and rude. The manager was insulting and arrogant. My brother purchased several of their products for my birthday and they never disclosed the price. They ran his credit card and charged him $1,300 for their eye cream. He made several other purchase of their products. They put the receipt in the bag under all the products and didn't say anything the price. We didn't realize they did that until we got home. Once we saw the amount they charged he went back to the store. To return the eye cream and they told him that they are not allowed to do refunds. Which they never disclosed at the time of purchase, they didn't ask for ID nor a signature. To add insult to injury the eye cream they put in the bag was opened and their sales person said that the product was opened when we NEVER OPENED IT!!! They told my brother to fill out a form requesting the refund he filled it out and has not heard back from them. This store is a scam DON'T PURCHASE FROM THEM! They took advantage of my brother trying to do a nice thing for my birthday.
As of 9/12
The company has not resolved the problem.
Response from Adore CosmeticsSep 9, 2019
Hello CM, thank you for sharing your experience with us. We would like to take this opportunity to apologize on behalf of our retail location for the negative experience you encountered.
I understand that you no longer have the products but would you happen to still have the receipt so that we can try to look further into this and assist you further?
Please contact us at 1 (844) 377-7753 or write us at [email protected] between 10:00 Am and 6:00 PM EST with the subject: "Trustpilot" so our customer service department can refer back to this message. We look forward to hearing from you!
LA
Lamia
I bought products today very expensive
I bought products today very expensive. I tried to return the products because I changed my mind and wasn’t going to use them. Their products are still in the bag sealed and they told me I could not return what I bought. I would like to return because I’m not ever going to use any of these products.
Response from Adore CosmeticsSep 4, 2019
Hello Lamia, thank you for sharing your experience with us. We would like to take this opportunity to apologize on behalf of our retail location for the negative experience you encountered.
I understand that you no longer have the products but would you happen to still have the receipt so that we can try to look further into this and assist you further?
Please contact us at 1 (844) 377-7753 or write us at [email protected] between 10:00 AM and 6:00 PM EST with the subject: "Trustpilot" so our customer service department can refer back to this message. We look forward to hearing from you!
EE
Elisa E.
Poor customer service
I stopped at one of the kiosks at Streets of Southpoint Mall, Durham, NC. After much discussion I purchased eye, face and neck products and the Perfectio gold. Your sales people do their job and are very pushy. And when I returned home I was not happy with the flaky under eye results! I decided to return everything the next morning since 100% returns in 7 days was offered. Much to my surprise, I was told they would not return all the items! I was told to contact Adoreraleigh.com and there was no reply! I would like a complete refund for all products your vendor sold to me.
Thank you,
Elisa C. Eaker
Response from Adore CosmeticsAug 22, 2019
Hello Elisa, thank you for sharing your experience with us. We would like to take this opportunity to apologize on behalf of our retail location for the negative experience you encountered.
I understand that you no longer have the products but would you happen to still have the receipt so that we can try to look further into this and assist you further?
Please contact us at 1 (844) 377-7753 or write us at [email protected] between 10:00 Am and 6:00 PM EST with the subject: "Trustpilot" so our customer service department can refer back to this message. We look forward to hearing from you!
FR
Frazzle
Very aggressive sales people.
Very aggressive sales people. An employee out selling products in the street, gave me and my mother a free sample. He then (to reel us into the store) asked if we would like a bag, we said yes since the product he gave us was soap and was slippery and sticky. Then he asked us to come in as if he couldn’t come out with the bag. So then he started a conversation, he was very nice and funny. My mom and and I were having a good time until he insisted that my mom got rid of her wrinkles with the product in “just 60 seconds”. She said no, but he kept pressuring her into trying it. Obviously, this was his job to get people to buy products, but he was being extremely disrespectful. My mom finally said yes, we were both nervous about this decision. He asked her to sit down and he applied the cream under her eyes. He asked me to be the judge. I wanted to be nice and said, “wow, that’s a big difference.” Frankly, there was absolutely no difference even after the 120 seconds passed. He then shoved the product into her hands and said, “Here you go. That’ll be—.” But my mom said no, put down the cream, and we got out of that place as quick as we could... terrified. She claimed after a couple minutes that her face started to burn like crazy. Do not get their overly priced products, that don’t work. Also, stay away from their salespeople.
Response from Adore CosmeticsAug 21, 2019
Hello Frazzle, thank you for sharing your experience with us. We would like to take this opportunity to apologize on behalf of our retail location for the negative experience you encountered.
I understand that you no longer have the products but would you happen to still have the receipt so that we can try to look further into this and assist you further?
Please contact us at 1 (844) 377-7753 or write us at [email protected] between 10:00 AM and 6:00 PM EST with the subject: "Trustpilot" so our customer service department can refer back to this message. We look forward to hearing from you!
AW
Ann W.
The Adore under eye product, serum and moisturizer
I purchased the under eye product, serum and moisturizer. This product doesn’t rate any stars. I guess I had to do at least one. I don’t usually do reviews, but this product is awful. I just feel I need to warn others. I followed the directions for use the way the salesgirl instructed. When the under eye product dries and the serum is applied, they leave a kind of flaky kind of residue around the area. I thought the moisturizer would solve the problem, it did not. I deal with dark circles and use a concealer, the only face makeup I use. That did not help. I looked older then I did before the expensive Adore garbage. I don’t know if it was lighting in the store or the junk I bought was not the same stuff she used in the demonstration. Whatever the case, I immediately washed the junk off my face and applied my usual moisturizer and concealer. What a difference. All I can say is buyer BUYER BEWARE!!..I learned a very expensive lesson. Hope this review saves others from the same results.
Response from Adore CosmeticsAug 21, 2019
Hello Ann, thank you for sharing your experience with us. We would like to take this opportunity to apologize on behalf of our retail location for the negative experience you encountered.
I understand that you no longer have the products but would you happen to still have the receipt so that we can try to look further into this and assist you further?
Please contact us at 1 (844) 377-7753 or write us at [email protected] between 10:00 AM and 6:00 PM EST with the subject: "Trustpilot" so our customer service department can refer back to this message. We look forward to hearing from you!