Jennifer
I give them one star only because…
I give them one star only because there's not an option for zero Stars. I ordered over $150 worth of clothing for my daughter for Christmas. Three pair of pants and one shorts did not fit her. I inquired about exchanging for another size and I was informed that you cannot exchange you can only get a return and repurchase items. of course the sale that I bought them on at Christmas is no longer going on so I would have to pay a lot more for the items I want to replace. That was the first poor customer service experience I had. So I decided to return them all for a refund and not purchase them again at all. However the website they tell me to print a label on does not accept my order number... It says it's invalid. I have emailed a Adika four separate times asking for help. Three of the replies were exactly the same word for word telling me again to go to the website... It must have been an automated response. On the 4th email I actually got a different response asking for the item numbers I needed to return and they would send me a label. So I sent a fifth email to them... even including pictures and I got the same automated response back I had initially got telling me to go to the website that doesn't work. Such poor customer service! I will never order from these people again. Save your money so you don't have a hassle and poor service! order from another clothing store. Jennifer


