Barry G.
I was taken!
I was taken! In 2020 my late mother purchased a new HVAC system from AC Warehouse = Comfortmaker PHM4. She passed a few years ago and I moved into the home. I was thinking great! New AC should last for years if not decades. Fast forward to a month ago when the AC she bought and I literally just paid off the loan takes a major crap. I call AC warehouse for a look. I'm told that so many parts went bad it would be better to get a new unit. Apparently mom's unit only had a 5 year warranty and it was now 5 years 6 months old. UGH!!! Really after only 5 years? I was told my mother bought a really cheap unit and they don't last very long. I was then suggested and convinced to replace the entire unit to the tune of $8700.00 wow. The install was great (why 2 stars), however when it was all said and done and I go out to look at the work AC Warehouse did....I'M STUNNED TO SEE THEY SOLD ME THE SAME UNIT THAT JUST DIED AFTER 5 YEARS. WTF seriously?!!!! They got my mom, and they got me. BAD BAD BAD business practice.