Cliton T.
Outstanding customer service
Outstanding customer service
Response from Active Link, Inc.Mar 19, 2026
Thank you for your kind words. We are proud to provide outstanding customer service and truly appreciate your support.

Active Link, Inc. (2387382) is the result of decades of experience in the mortgage industry combined with a desire to radically change the mortgage experience for homeowners. Too often borrowers find themselves in a stressful, frustrating, labor-intensive loan process that ends with an expensive loan packed with hidden costs and fees. Active Link, Inc. is obsessively dedicated to a better way. At Active Link, Inc. borrowers can expect an honest, straightforward approach to lending, a streamlined loan process built on service and speed, and a paper-thin margin based business model designed to deliver incredibly low mortgage rates, costs and fees.Active Link, Inc. combines best in class service, price and technology to deliver you a mortgage result unlike any other. Welcome to Active Link, Inc.. Change Your Definition of Mortgage.(2387382)
Active Link, Inc. (activelinkmortgage.com) has 104 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
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Investments & Wealth · Seal Beach, California
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Investments & Wealth · Calabasas, California
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Investments & Wealth · Orange, California
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Showing 103 reviews with 5 stars · Clear filters
Cliton T.
Outstanding customer service
Response from Active Link, Inc.Mar 19, 2026
Thank you for your kind words. We are proud to provide outstanding customer service and truly appreciate your support.
John
I would like commend agent Angel for making our experience very clear, stress-free and easy. It was our pleasure to have him working with us in sextant finalizing loan. He did an excellent job.
Response from Active Link, Inc.Mar 19, 2026
Thank you for your kind words. Angel will be happy to hear this. We are glad he made your experience clear, stress free, and easy while finalizing your loan. We appreciate the opportunity to work with you.
TRACY L.
We went through active link for a Heloc.From the very beginning, Jack was super helpful.He was understanding and patient and helped us through the entire process. Through each step from application to closing , he was in constant contact with us , letting us know the next steps. When I would get frustrated or concerned , I would text him and he would call me within minutes. We were originally going to go with the lender that services our current mortgage , but Activelink and Jack were so amazing and so responsive that it was a no brainer to stick with them. If you're looking at refinancing to lower your mortgage payment or to pull cash out of your equity or to do what we did and apply for a Heloc , I highly recommend that you go through Activelink , and I suggest that you ask for Jack. The process from application to close was literally less than 72 hours, and the online notary service was at no cost to us and it was amazingly easy. My husband and I could not have asked for a better and smoother process. We are very very pleased.
Response from Active Link, Inc.Mar 19, 2026
Thank you for the incredible review. Jack will be thrilled to hear this. We are so glad he was able to guide you through every step with clear communication and quick support. It means a lot that you trusted us over your current lender. We are happy we could deliver a smooth and fast HELOC process, and we truly appreciate your recommendation.
Porchia P.
Lori, Lindsay & Matthew were great to work with. Definitely recommend!
Response from Active Link, Inc.Mar 19, 2026
Thank you for your recommendation. Lori, Lindsay, and Matthew will be happy to hear this. We are glad you had a great experience working with the team.
Raymond N.
If you are looking for a realtor who truly cares about her clients, look no further than Mallory. She helped me through my home refinance and made what could have been a complicated process feel easy. She is knowledgeable, patient, and extremely thorough with her explanations. I never felt pressured, and her communication was top-notch—she stayed on top of every email and phone call. Thank you for your amazing service!
Response from Active Link, Inc.Feb 10, 2026
Thank you for the kind words! We’re so glad Mallory made your refinance smooth and stress-free. We truly appreciate your trust and are grateful for the opportunity to help!
Rafael H.
Outstanding process. Great attention to detail. Fast process and little to no wasted time. Sarah was in touch and available all the time. Thank you.
Response from Active Link, Inc.Feb 5, 2026
Thank you for the awesome feedback! We’re so glad everything moved quickly and smoothly. Sarah will love hearing this. We truly appreciate you choosing Active Link!
Max B.
Joe Bosch and Lindsay smith great people working for active link. Thank you very much.
Response from Active Link, Inc.Feb 5, 2026
Thank you so much! Joe and Lindsay truly appreciate the kind words. We’re grateful you chose Active Link and loved helping you through the process!
BERNARD B.
It was a great experience. Started on the 7th and closed on 16th. Quick. What took longest was signing. Ty Joseph
Response from Active Link, Inc.Feb 3, 2026
Thank you for the great review! We’re glad Joseph was able to get everything done quickly and make the process smooth. We appreciate you choosing us and congrats on the fast close!