Finding the best premium Ark Server hosting provider can be tricky. All of our customers receive the same level of support. With so many options it can be hard to choose. ActiveGameHost gives you premium features at an affordable price. Our company has...
ActiveGameHost (activegamehost.com) has 109 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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A G.
It was not easy at all to navigate how to set up the server with all the different options. It was not easy to find help to set up the server. They claim it's super easy to get set up but it's really not, especially for someone who's not used to extra technical jargon.
customer
Setting up the server has been a nightmare. First time couldnt get it to work no idea why. Reinstalled several times, each time with server settings all set identically the same and finally it works on the 3rd or fourth try. Contacted support for help both times, and both times they were very short an unhelpful. It was like I was bothering them, or my questions were dumb and unimportant. Would not recommend.
Response from ActiveGameHostJan 14, 2020
We checked the email on file and we were unable to find anything unhelpful. Our support rep actually gave you a very detailed and informative response and you rated that response from our support staff a full 5/5 stars. We are sorry if someone said something to offend you but sometimes text can get taken out of context vs someone speaking and being able to hear their vocal tones. Is there something we can do to change your mind or make up this misunderstanding?
Francesca R.
Contacted company to ask about a service they were advertising and the customer service representative was extremely rude. I only asked some simple questions and he made me feel like i was stupid. Never going to even bother looking at this company any more! dont be so rude next time.
