Acme ToolsReviews of acmetools.com

Took my money and said they shipped the item. Nothing was shipped. Nothing was delivered. Nothing has been done to guarantee my satisfaction from a family owned company since 1948. They are fake. They are thieves. They do not care

Absolutely terrible customer service!!! DO NOT PURCHASE FROM THIS COMPANY!

Item listed as new. Came in with sawdust, dented and scratches all over it. Would not recommend buying from Acme tools.

I purchased a Caterpillar 1/1/2025 blower from Acme Tools, and it was supposed to be delivered from the 12th to the 14th of the same month, then it arrived on the 14th, I didn't receive anything and I couldn't see anything about the delivery either. I called the company and they told me it was scheduled for another date, February 5th. How can this happen and no one let me know? If I hadn't contacted them, they wouldn't have said anything either. Very disrespectful. A company I hope never to buy from again. I think they should review their concepts with their customers.

Preordered Milwaukee tool. Got an email that said will be shipping within 7 days. Called on day eight or nine business day and they said the manufacturer hadn’t go any yet and it would be another 2 months I canceled my order as Home Depot said they had over 50 units in stock and I’d have one in 5 days. Don’t waste you time.

Don't waste your time doing business with Acme Tools. Their stated lead times are BS. They "bundle" items and then can't deliver. I am still waiting on a Dewalt Miter Saw Stand that I can buy anywhere else. I should not have fallen for the "bundled" price. Their Customer Service team is useless as well.

Ruined Christmas. Wish you could give negative stars. Placed an order on Nov. 22 for an itam that was the only thing my son asked for this year and yhe only thing we got him. According to their website the item was in stock. Received an email Dec 3rd stating that now the item was on backorder and would ship mid to late Dec. On Dec 11 received another email saying my order would be shipped with in 7 days. Today, Dec 19th received another email saying now there is an unknown delay . They have no idea when it will ship, but they're investigating it, you know, typical BS corporate generic emails. Now scrambling to find something, anything to take its place at the last minute. Thanks a lot Acme. Should of known they were a joke from the name of the company.

Got ripped off by Acme Tool. I won’t buy from these lowlifes at all.