Acme ToolsReviews of acmetools.com

ordered my item, requested the shipment be delayed a week, then a month later no item. On top of that after paying for it I got an invoice "to be paid" and absolutely no follow-up confirmation of the sale, no tracking, no shipping info, not a thing...but was charged. Guess I will have to file a claim with my credit card. Also I am not sure I believe the few positive reviews as I cannot see a phone number to CALL customer service anywhere.

Bought new item - received used. After having conversation with their customer service I realized that I've done a huge mistake choosing this company. They offered me to return the item though.

Ordered product advertised as in stock with delivery before Christmas. Package never delivered and no status updates provided after multiple inquires. Acme refuses to cancel order and issue refund or to ship the merchandise they took full payment for prior to shipping and offer no assistance in tracking down their missing shipment.

Ordered items during promotional period. Order was cancelled the next day and was told I needed to reorder. Promo was no longer valid though.

I ordered an item that was back ordered that said it would ship in 3 to 5 weeks. At the end of 5 weeks I sent an inquiry. The next day the order showed that it had been cancelled by Acme with not communication to me the entire time. Miserable experience. Customer service is the only thing that can differentiate a good company from a poor one. Do your business. Very disappointed.

Order placed in August. Today it’s October 19. Just received my package. Pi$$ poor service.

Ordered a tool with battery, they sent the tool but not the $200 battery then wanted me to return and rebuy after the sale was over and the price went back up!

I got scammed into buying a lawn mower. They took my money but no product. They keep changing their story about my order. Do not trust this company!