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A Cloud Guru (acloudguru.com) has 193 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Marquis
What happened to the regular Linux classes?
Response from A Cloud GuruMay 26, 2021
Marquis, Our current, constantly updated catalogue is a combination of legacy A Cloud Guru and Linux Academy content as well as new 3rd way content. We hope you will continue to learn with us!
Ron
I was not happy with the service. Most of the labs didn't provide all the necessary material for me to follow along, such as how to build my own json or yaml templates. Or they may have started the lab with multiple certain resources already up and running. (Just not well planned or thought out).
Response from A Cloud GuruMay 26, 2021
Ron, We're sorry to hear your experience with A Cloud Guru was less than satisfying. While we pride ourselves on easily digestible content, we understand that the format and pacing of our courses may not align with everyone’s preferred learning format. We are continuing to update our content on a regular basis. We hope you will take another chance to learn with us.
Thomas
The customer support service doesn't exist or may be, nobody take care of it. I bought one year subscription and 7 month after, it has disappear from my dashboard, Cloud Guru take the money but not provides the service.
Response from A Cloud GuruApr 23, 2021
Thomas, Thanks for sharing your feedback. We’re sorry your customer service experience didn’t match your expectations. This is an uncommon instance and we are eager to correct this issue for you. A member of our support team will be in contact to provide a resolution.
Bob
Highly untrustworthy business and archaic learning platform. Learning platform does not have note taking or bookmark capabilities which are very common on other platforms. You cannot summarize your learning to specific notes. I had subscription to Linux Academy, AGC acquired Linux Academy and without getting my permission automatically moved my account to AGC and showed it cancelled on Linux Academy. I would never have signed up on AGC myself. I would not trust them again.
Response from A Cloud GuruApr 15, 2021
Bob, We are sorry to hear that you were surprised by the migration of your account. Over the last year, our team has done its best to communicate the timeline and process for migration with our Linux Academy customers in hopes of avoiding shocks such as this. We're sorry to hear your experience with A Cloud Guru platform has not met your expectations. While we do not offer the note taking or bookmark capabilities you mentioned, our content team is working tirelessly to continue updating our content. Within the last month, we’ve published seven new courses. We hope you’ll take another chance to learn with us.
Mo
Waste of money! I enjoyed Cloud Guru in Udemy; that's why I signed up. On the Cloud Guru platform poor service and their main focus on how to make you buy more of their "limited offer" I would not recommend the Cloud Guru platform for this price. I got the annual plan. With less than half the price of the plan, you can get a better quality platform, register for all aws certs courses and get jon bonse's practis exams. In short, you can save money and get a better platform.
Response from A Cloud GuruApr 1, 2021
Thanks for sharing your feedback. We’re sorry your experience hasn’t matched your expectations. For support issues, please reach out to our support team at help.acloud.guru. We are constantly adding new content and we hope you’ll take the chance to learn with us in the future.
John H.
Tried to sign up using PayPal. There website just goes into loop back and forth to PayPal and making u start over again. Tried 2 computers and my note 20 galaxy cell all the same issues. Also some broken links on there site. After 2 days of opening support tickets (6) still have not heard from them. Pretty bad as far as industry standard customer support. Use them at your own risk.
Response from A Cloud GuruApr 1, 2021
We’re sorry that you've had such trouble setting up your payments through Paypal. This is an uncommon instance and we are eager to correct this issue for you. A member of our support team will be in contact to provide a resolution.
Owais H.
As they have bought Linux academy and replacing their courses with their crappy and outdated content. Also many times I have asked question on slack support but there was no reply. In past Rayn was good on recording AWS-CAA, AWS-CDA but now they are all outdated. Whats purpose subscription when you are not able to use them to pass the exam. Stay away. better to buy updated single course on udemy rather than their subscription. They have made linux-academy a horrible site along with their content.
Response from A Cloud GuruMar 31, 2021
We're sorry to hear you were less than satisfied with A Cloud Guru. While we are always working to keep our courses up to date, the industry is fast moving and we occasionally fall behind the curve. Our content team is working tirelessly to continue updating our content and within the last month, we’ve published seven new courses. We hope you’ll take another chance to learn with us. For support issues, we encourage you to submit a ticket at help.acloud.guru
John S.
THIS HAS BEEN A DAMN NIGHTMARE. -Everyone is right. You spend so much time filling in the gaps he never tells you or trouble shooting his issues. This is not a problem with people being unable to follow his directions. The issues come up even after following everything he does exactly. Not only that but it is so out dated. Even the out-dated Linux is way better. ACLOUDGURU IS LITERALLY HORRIBLE. They spend so much time trying to teach you things outside the cloud cert as well, and even those don't run properly. Please save your time and money and use a different resource! Shame on ACG. Fix these issues!
Response from A Cloud GuruApr 1, 2021
We're sorry to hear you were less than satisfied with A Cloud Guru. While we are always working to keep our courses up to date, the industry is fast moving and we occasionally fall behind the curve. Our content team is working tirelessly to continue updating our content and within the last month, we’ve published seven new courses. We hope you’ll take another chance to learn with us.
