acfwholesale.comReviews of acfwholesale.com

Absolute crooks. We ordered a sofa more than a year ago. They kept pushing back the delivery date. Finally, after 7 months we cancelled the order and requested a refund. A month later they finally contacted us and said they couldn't refund our credit card because the number was no longer valid, which was true because the card had been replaced. I said fine, can you just send a refund check. They said yes, but now it's been five months and still no refund. Every email simply says "We've sent your request to the highest levels of management and it should be handled soon" or something to that effect. Seriously? How hard can it be to process a simple refund?

DO NOT ORDER FROM THIS COMPANY!!!!! IT'S A SCAM!!!!! I ordered two bedroom sets from them, which shows the order being available in their “warehouse.” Less than 10 minutes after placing the order, I received emails that the items are backedorderd and will be shipped within "12 weeks." After several phone calls and emails requesting cancellation, those fools couldn’t be reached nor did make they make any attempt to refund my $3150.75. If you find yourself in this situation, stop wasting your time trying to contact them, file a dispute with your bank ASAP before it's too late to do so.

This company is a total scam. I filed a complaint with the BBB and my credit card company. They took my money immediately even though website says it wont be taken until order is processed. They are not a distributer for Ashley Furniture . They sent me an email stating that "They are processing my cancelation request with the manufacturer" and i will get a refund in 7-14 business days! A total lie they have no contract with Ashley Furniture and are not able to sell it DO NOT ORDER FROM ACF SCAM STAY AWAY

ACF is a scam! They owe my $650+ from an order I placed over a year ago. I cancelled the order in June of 2022 and still have not received my promised refund! They are outright Thieves!

This place is terrible, do not order from them. They do not have items, can not get what you ordered, and drag thier feet to refund. Every excuse in the book.

Do not order from this company They are scammers. I purchased two beds from this company. I have not received my beds. They e- mailed me saying the company no longer carried the beds I purchased and would be sending me a refund within 7- 14 business days. That was 2 months ago. No refund. Do not order nothing from them over 1000 people have reported this company to the BBB for the exact same complaints. You will regret it if you do. This bed's are for my disabled daughter and my granddaughter. What a big disappointment. This was ordered in 2021… It's now 2023.

So glad my order is relatively small from this faux company, but still. They stole $360 from me and giving me the same runaround as everyone else. I hope my credit card can do something for me. The usual route of transaction dispute isn’t open anymore since they delayed everyone so long. Lesson learned :( I hope legal action can be taken!! Total SCAM.

Same story as every one else. Delayed with back order lie. Then delayed further with the refund is being processed lie. No refund after nearly 4 months. They've had my money since Feb. 2022. It is now Jan. 2023. May be too late to dispute with my credit card because of their lies to delay so that a dispute CANNOT be made and they can keep our money!! This is a class action lawsuit. They must be removed from doing any kind of business and the principle parties must be charged with fraud!