Cally S.
Total SCAM
Total SCAM. Do not order anything from this company. They will take your money as soon as you order it online and claim that lead times for shipment are a little longer due to supply issues. The tentative ship date will come and go. Each time you email support, they will give you a new ship date that is pushed out a month or two. We ordered an Ashley coffee table and matching end table in January 2022 and when they kept pushing out our order 6+ months, we finally asked for a refund which they said they would honor. They said it would take 7-14 business days. 14 business days came and went. When I emailed them several times asking for status, they just stopped responding. Radio silence. I tried calling their phone number listed on the website, but each time it gives me a "busy" signal. Obviously a fake number. Unbelievable. I hope someone takes legal action against this company, since they are doing this to a lot of people and it's sickening.