Accelerate LabsReviews of accelerate-labs.us

Would not use! Ordered product! “Got lost!” Never refunded my money!

Bad customer support. Product took forever to arrive. scam.

Initially would give them 5 stars, for pricing and delivery, dl was great and took care of his customers. He was very accessible but for some reason he no longer works there, hmmm I wonder. So I had a back and forth spat with support and whoever has Zk’s phone he was using. My guess is they are one and the same person. I purchased an aod 9604 and after I used a brand new bac water it jelled up bad. Tried to add more bac water to loosen it but no go. So I texted ZK to see if they can do anything and got miss passive aggressive on the other line. Saying oh you didn’t order bac water from us, which my response was I have enough bac water and never had an issue before. Basically saying if you had bought our bac water hint hint. Then sent me to support which I emailed for a solution and got a long winded response blah blah blah, saying that she never said that and I said used old bac water, which i never said. Anyway after a few emails back and forth with her sending me screenshots of exactly of what I am saying there was no point and at the end of the day they lost a customer. If they had good customer service before They now have absolutely no customer service and could care less if you buy from them again. My guess these people in charge are new or the owners kids who don’t know squat about business. Bet I hit that on the nose. they now lost a customer that spent close to $1,000 in a month on their site and would have spent that much every month plus my friends. All they had to do was offer me a coupon for the cost or send me another one with the special bac water from them and that would have been it, but noooo they had to argue who was right. SMH right now, what a bunch of idiots. This stuff only costs them maybe $5 to now lose thousands$$$. I had a return with solutions peptides and they refunded me 100% no hassles they even gave me money back from stuff I used that I did not ask for a refund. Now that’s customer service, above and beyond. My advice to those in charge retrain these 2 or fire them. Plain and simple, this stupid exchange cost them $12k plus everyone I refer. Plus those that read this review and decide not to buy. Looks like oasis peptides or solutions is getting my business. Good luck to you.

I read that this company is based out of Florida and I live in Georgia so one would think the shipping would be seamless. I actually experienced the opposite this package went from Florida to Texas to Pennsylvania to North Carolina before reaching me. There has to be a better delivery method because that is insane process. I would pay a little more in shipping so it could get to me sooner.

Mixed the product and it was cloudy. Which did not look right. Made me think it was not true 100% actual product $200 down the toilet. Very disappointing.

Order this 7 days ago and still have not received it. Was hoping to have it before leaving on vacation. Also my old supplier has been out so now I've a month off of semaglutide.

Was supposed to arrive on Thursday then they said it would be Saturday and now today is Saturday. They say it won’t be here until Monday. Highly disappointed in the service.