amandadock
Scam
Scam! I ordered elf on the shelf kit on 10/22, well before December 1st. The tracking update emails they send just say that the package is in the US. No real info. I reach out to them and they send me another link for tracking and it's all in Chinese or Japanese symbols. Again, not helpful. The last tracking update email I got was 11/20 saying "in the us". I reach out for a refund and they refuse and say they can offer options if shipping is lost. It's clear it's either never been sent or lost. Unhelpful and scammers. Do not waste your money or time.

