AARPReviews of aarp.com

Seriously, I know what the symbols (like low tire pressure) mean on my dashboard. I know the tech on my car. I understand how hearing aids work--and you may be shocked--but I know how to get them and even what they look like. I also know that the center white line which you attrubute to an old white man was actually the work of physician June Hill Robertson McCarroll who painted a white line down the middle of a road to separate traffic after she was in a car accident, a solution that was later adopted by the California Highway Commission in 1924, laying the foundation for modern traffic lanes. Try not to freak out that she was an MD, too! Frankly, the course reflects the assumptions and biases of those who wrote it. Find some people in your demographic who will be honest to help revise the course, because whoever wrote it doesn't seem to really know anyone in the demographic.

What went wrong this time, you ask? WHY IS THIS COURSE MIGRAINE-PROVOKING, repetitive, BORING, and REDUNDANT? Then when I am at Chapter 6 with a migraine from this TORTURE for 10 hours they tell me they could not verify my identify because I didn't type the same way as when I began the course! Well, I have a migraine, and have an uncomfortable broken rib and can't believe the stupidity of this course. I give AARP safe driving course a big fat ZERO. Let's see if they let me APPEAL the decision to LOCK ME OUT after 10 hours in this stupid redundant and nonsensical course, because they could not verify my identify. Like WHO IN THE WORLD would want to take this course for me anyway? I'm the one who has to suffer this torture. Who's going to do it for me? Customer HELP is "not functioning" I am told. Very POOR SERVICE, AARP. Absolute torture.

It says that it is a 4-hour course. I took it 3 years ago and it was a 4-hour course. This year I had to update the Smart Driver Course for my insurance discount. It took me 6-hours. I went through the course as fast as possible. Their time estimate is way off now. I had to take 3 hours on two days to finish the course. I don't remember this much repetition of content when I took the course first time. Many topics were repeated 5 or 6 times through the course. Mind numbing! They really need to make the developers of the course take it once a month to test the 4-hour claim, because this 2025 version could easily be assigned as one of the eternal levels of Dante's Hell.

I live in Minnesota which requires a 4 hour safe driving recertification every 3 years. As an AARP member, I decided to try their online class and main page said it was a 4 hour class. Turns out, this was not 4 hours and took me over 6 hours! I was furious! Considering that AARP is supposedly an advocate for senior citizens, the class was insulting. It was ridiculously repetitious and I quit counting the number of times “stay alert” was used after it hit 20. I doubt that I will ever renew my membership again.

I contacted AARP Travel Center Customer service to request correction of a date error I entered for a hotel reservation. Instead of simply correcting the error for me, they informed me I would be charged the entire $192 room rate for canceling, and re-booking the new date would cost another $192. AARP does nothing for seniors except scam them out of their money. Will never use them again, and am warning others to stay away. Am canceling my AARP membership - I don't need their help to be retired.

Shame on AARP. The course will take the average person 9 hours to complete and not the six they advertise. Course is repetitive and much to long. Stay away, you will hate it.

Terrible customer service. I never got the gift card I paid for. Many messages back and forth only to be told that they are having computer problems. And they refused to contact me when they fixed them. I was told I would have to try again. I wasted a lot of time and resolved nothing.

It is remedial to the point if idiocy- we all know which is the gas/ brake pedal, to look behind the car when backing up, and driver slower in adverse conditions. Seriously. It moves at a glacial pace- hundreds of pages have 3-10 seconds of time at the end of just waiting to hit the "next" button. It is way more than 6 hours. So much redundancy that many times I looked to see if I accidently hit the reverse key. Irrelevent topics- we don't care who invented the white road lines or when traffic lights were created. If you are a brand new driver ( and let's face it, most of us utilizing the AARP link are NOT) then MAYBE the simplified babble might be instructional but the rest of us are light years past 80% of the information we are forced to sit through. You will question your sanity. Your butt will be tired of sitting in front of a screen for 8 hours. Waste of time, I'd give it negative stars if I could.