Gloomint
disappointed Loyal Players
Title: Disappointed Loyal Players – Unfairly Banned Rating: ⭐☆☆☆☆ It is with a heavy heart that my wife and I are leaving 8 Ball Pool. This game has been a huge part of our lives for a long time, and we’ve invested both significant time and money into building our accounts and cue collections. Unfortunately, we were both recently banned for "3rd party software"—a total error as we have always played fairly and followed the rules. To be flagged incorrectly after years of loyalty is incredibly frustrating. What makes it worse is the support system. It feels entirely automated and dismissive, with no real way for a human to review the logs and see the mistake. We won't be starting over or creating new accounts. We loved this game, but we cannot support a company that treats its community this way.



