EVERY. SECOND. COUNTS.We believe 7 seconds is all it takes to bring back that little happiness and joy to your life every single day.Therefore, we search the world for the most innovative and fun lifestyle products from our extensive network of trusted partners so you can just relax and shop at the tips of your fingers.Because every second matters when you can do the things you like with the ones you love.Thanks for stopping by and feel free to contact us at [email protected] or via this form http://7secondssmile.com/contact if you have any questions.
7SecondsSmile (7secondssmile.com) has 358 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Also known as
7secondssmile.com
Website
7secondssmile.com
Category
Cosmetics & Makeup
Location
Portland, Oregon
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 87% of reviews.
Latest
Most recent review: February 2022.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Ordered the super trimmer for haircuts and lineups. They charged my card and took my money but no tracking even though it said free worldwide tracking. Last but not least I called customer service and they just had no answer for anything, not my name adresss or anything on file.
Response from 7SecondsSmileApr 14, 2021
Hello Berket,
We sincerely sorry if you haven't received an update regarding your order. It normally takes 10-20 days for items to be delivered considering some logistic delays caused by the pandemic. However, there's no need to worry as your item is on the way and should be delivered soon.
For your convenience, you may check the status through USPS website with the tracking number 9274890260113712217727. If you need further assistance feel free to contact us on ([email protected]) or our 24/7 live chat here: (https://7secondssmile.com/). Our support team will be happy to assist you.
Thanks,
7 Seconds Smile
ST
Stella
Never received my order. But they sure took my money!
Placed my order. They took my money. I received a tracking notification that it was on its way on March 3rd. Then I never received another tracking update. I searched. I emailed them. I only ever received emails saying deliveries can be delayed due to COVID. I understand and get that. But they never updated my tracking. I continuously tried to get an update on the tracking. After more than a month, I gave up and requested a refund. And now even that is delayed. Still haven’t received my refund. I would give zero stars if that was possible.
I will never shop here again
Response from 7SecondsSmileApr 12, 2021
Hello Stella,
We sincerely sorry if your package has not delivered yet. Upon checking, it appears that there's an issue on the logistic part which we coordinated to the concerned department.
Kindly respond to the follow-up email we sent to you so we can resolve this matter.
Thank you,
7 Seconds Smile
AL
Al
Avoid using this site
Avoid using this site. Very bad customer service experience
There 60 days return guarantee is limited to 30 days because it take 2-4 days to dispatch then 20 plus days to arrive. By the time you recieve the item the first 30 days are up. Remaining are 30 days
Also it's very expensive to return the items. Same products are available on local online shopping sites. Just type the product name in your search engine and opt for local and most likely will be cheaper and easier to return as well as quicker delivery. If you decide to return the item bear in mind that it has to be sent within the 60 days of placing the order not on receiving the order. Any second after the 60 days, they will not refund and keep the item to.
Krizza has been very unhelpful and making false claims in emails to me. Scamming website and recommend not to order unless your willing to be ripped off or scammed.
Also i have emailed you but you haven't resolved or responded back to me.
Response from 7SecondsSmileApr 6, 2021
Hello,
We are sorry to hear your experience towards our service. Unfortunately, we were unable to locate any order under your name.
Kindly provide your order reference number to [email protected] or our contact page here: https://7secondssmile.com/pages/contact-us-n and our customer support team will be more than happy to help.
We look forward to hearing from you.
Thank you,
7 Seconds Smile
LH
Linda H.
Please DO NOT order from this site
Please DO NOT order from this site.
I ordered the cellulite cream for over £20 plus delivery claiming that it will reduce/illuminate cellulite.
They give you a fake tracking number and has a fake address.
Once received many weeks after the initial order it was the tiniest bottle which could barely cover one application of a small area.
It did nothing at all so am certain the contents is nothing more than what you could purchase as hand cream or the like.
TOTAL SCAM/RIP OFF!!
DO NOT TRYST THE SITE!!
Response from 7SecondsSmileApr 2, 2021
Hi Linda,
We understand where you're coming from and we sincerely apologise if the product did not meet your expectation. This definitely not the shopping experience we want you to have with us.
Kindly send an email at [email protected] or our contact page here: https://7secondssmile.com/pages/contact-us-n and our customer support team will be more than happy to help.
You can even use our live chat which is online during normal business hours :)
We will do our best to look into all possible solutions.
Thank you,
7 Seconds Smile
MT
mariana T.
Do not order they fraud!!
Do not order they fraud!!! I order product from this company I never received they give fake tracking number is not existing anywhere in world. They use Middle East Address and USA address Actual they based in China...
This company is fraud fraud lies !!
Order #387703
I purchased the Ultra slimming Device $29.99
And Goodbye Cellulite burning cream $19.99
I was charged for $54.99 USD
With shipping track number that’s not exist however I try to track doesn’t shows where the package was shipped or transit.
I email the company spoken to A personal was name Krizza we went back and forth without results. I want my money Back this is con!!
Response from 7SecondsSmileMar 30, 2021
Hello Mariana,
We sincerely apologize if you were not satisfied with the item you've purchased. Unfortunately, we were unable to find any order under your name.
Kindly provide your order reference number to [email protected] or our contact page here: https://7secondssmile.com/pages/contact-us-n and our customer support team will be more than happy to help.
We look forward to hearing from you.
Thank you,
7 Seconds Smile
MS
Miss Sophie T.
Only good thing was fast delivery
I am extremely unhappy with the product I have received, I ordered the Cellulite Cream, the item is advertised as a cream for the body, stating it is to be used on the buttocks, abdomen, thighs etc. however the amount of cream I have received is barely enough to cover an area such as the face!! however this is barely legible on the advert and is not clearly stated, had I known this I would not have purchased it. The description on the back of the bottle outlines that the product should be massaged for 10-15 minutes, but there is inadequate supply within the bottle to do this. Also their video advertising the product shows a female model holding a bottle considerably larger than 10ml. i am not happy as the items is not as expected or as described, I feel like I have been miss sold the item and conned out of my $19.99! Bearing in mind this was meant to be sold at a 50% discount offer too, this is clearly a rip off. dont be fooled by this company!!
Response from 7SecondsSmileMar 23, 2021
Hello Sophie,
We sincerely apologize if you were not satisfied with the item you've purchased. This is definitely not the shopping experience we want you to have with us.
Kindly reach out to us at [email protected] or our contact page here: https://7secondssmile.com/pages/contact-us-n and our customer support team will be more than happy to help.
You can even use our live chat which is online during normal business hours :)
We will do our best to look into all possible solutions.
Thank you,
7 Seconds Smile
AD
Amy D.
DO NOT ORDER....I am extremely unhappy with the product…
I am extremely unhappy with the product I have received, I ordered the Cellulite Cream, the item is advertised as a cream for the body, stating it is to be used on the buttocks, abdomen, thighs etc. however the amount of cream I have received is barely enough to cover an area such as the face!! I have only received 10ml of the product, I have raised this with the company who have stated that their bottles state 10ml on them, however this is barely legible on the advert and is not clearly stated, had I known this I would not have purchased it. The description on the back of the bottle outlines that the product should be massaged for 10-15 minutes, but there is inadequate supply within the bottle to do this. Also their video advertising the product shows a female model holding a bottle considerably larger than 10ml. After raising this with the company, they have responded saying that they will bring this to the attention of their marketing team and they apologised for the inconvenience. I am not happy with this response as the items is not as expected or as described, I feel like I have been miss sold the item and conned out of my $19.99! Bearing in mind this was meant to be sold at a 50% discount offer too, this is clearly a rip off. I have raised a dispute via PayPal.... please don’t be fooled by this company!!
Edit: although the company have responded stating I can contact them, if you read my original review, you can see that I attempted this before submitting my review to give them the opportunity to resolve my complaint. Apologising for any inconvenience caused, does not resolve the issue of adverting in a misleading way!!
Response from 7SecondsSmileMar 15, 2021
Hello Amy,
We are sorry to know that you were not satisfied with the item purchased. This is definitely not the shopping experience we want you to have with us.
Kindly reach out to us at [email protected] or our contact page here: https://7secondssmile.com/pages/contact-us-n and our customer support team will be more than happy to help.
You can even use our live chat which is online during normal business hours :)
We will do our best to look into all possible solutions.
Thank you,
7 Seconds Smile
KW
Keisha W.
This is a rip off..
This is a rip off... the tiniest bottle and plus it smells like lemon sage lotion.. DO NOT ORDER FROM THEM.. the advertisement clearly shows you oil in a clear bottle..it’s not that... the bottle fits in the palm of your hand literally and the liquid is lemon sage lotion... 8 pumps and it’s over...plus it took 7 weeks to get to me... do not buy from them
Response from 7SecondsSmileMar 10, 2021
Hello Keisha,
We sincerely apologize if you were not satisfied with the item you've purchased. This is definitely not the shopping experience we want you to have with us.
Kindly reach out to us at [email protected] or our contact page here: https://7secondssmile.com/pages/contact-us-n and our customer support team will be more than happy to help.
You can even use our live chat which is online during normal business hours :)
We will do our best to look into all possible solutions.
Thank you,
7 Seconds Smile