7 CupsReviews of 7cups.com

I am a therapist who got their information "scraped" from my listing on Psychology Today (for which they verified me and my license, and for which I pay a monthly fee to be listed) and, without any notice or consent on my part, my information was posted on 7 cups as if I were one of their providers. When I was alerted to this by a colleague, I attempted to utilize the 'send a message' feature on the 7cups listing for me... me the potential client got an email from 7 cups saying that me the potential therapist had been contacted. I was not contacted, that potential "client" message was never sent to me the therapist. So, this is blatant fraud. If they are comfortable misrepresenting and stealing therapist contact information, I would be VERY CONCERNED about what they are willing to do with client demographic and mental health information. I would assume that PRIVATE CLIENT DEMOGRAPHIC AND MENTAL HEALTH INFORMATION CANNOT BE TRUSTED TO BE SAFE OR CONFIDENTIAL. Never ever use 7 cups.

I strongly advise against using 7 Cups, whether as a client or a professional. Our organization discovered that 7 Cups is misappropriating therapist information, falsely presenting licensed professionals as part of their network without consent or affiliation. This is not just misleading — it’s unethical and potentially illegal. Imagine trusting a mental health platform, only to find out the therapist you're matched with may not even know they’re being advertised on the site. That’s not just dishonest, it’s dangerous. Mental health is too important to gamble on platforms that don’t respect the people or the profession. If you care about working with verified, ethically sourced professionals, stay far away from 7 Cups. They have lost all credibility.

I tried 7 Cups' listener chat. I was having a particularly low day and needed someone to talk to, so I gave it a try. The listener guided the conversation, suggesting we play truth or dare to take my mind off of the issue. That in itself felt weird, but I went along with it. The listener very quickly turned the conversation sexual, describing scenarios of them touching me. I reported the listener and got a boxed response that it would be looked into, but never received a follow-up. I reported it again and have never heard back from 7 Cups. It doesn't seem like 7 Cups takes sexual harrassment seriously at all. A horrible thought when there are many users using their service because they have trauma from sexual harrassment and assault.

I went onto 7 cups looking for a specific therapist. I received an email back right away saying they would reach out to this therapist. The email stated " we've contacted the listed service provider you selected and will keep you updated". I found this therapist on another site and reached out to her. She informed me that she does not have any affiliation with 7 cups and never received an email. This seems to be a shady business adventure

I am a licensed mental health therapist. 7cups stole my marketing material from advertising I paid for and made a profile for me as a provider on their site without permission to use my name or credentials. I requested to be removed from their website and they did not remove my profile after saying they would. This website is a scam.

I’m a licensed therapist, and this platform is using my profile without permission, misleading users into thinking they can contact me through it—which they cannot. This is a deceptive and unethical practice. I strongly recommend avoiding this site.

I'm a mental health professional. 7 Cups used publicly available information about me and hundreds of other therapists on their site without our consent. We are not affiliated with the platform in any way, nor do we receive any communication/referrals from them. This is a blatant attempt to use our information to fraudulently bolster their credibility, giving the impression that hundreds of therapists utilize and/or endorse their platform. We do not. Our information appears to have been scraped from publicly available - legitimate - sources and rewritten to avoid detection or revealing the source of the information. They have not yet publicly said where this information was obtained. They seem to be minimally responsive to therapists asking for their data to be removed. They appear to be operating in untrustworthy ways and I can only recommend avoiding them.

Company used my profile to advertise without my permission. Have asked twice for them to remove it and they have not responded. I am not, nor have I ever been, connected with this company an any way. They are using my information as a bait and switch tactic to fool consumers. 7 Cups will respond to this review explaining that they use this info to provide referrals to therapists that they list. This is not at all true!!! I had a friend request to be connected to the person listed on the profile (me) and 7 cups said they would reach out to the therapist, but in the meantime told the consumer (my friend) how to use their services and provided a link to do so. I was never contacted by 7 cups stating that they had a referral for me. Do not believe their response to my review, as it is simply not true.